Cato Fashions — Local services in Missouri City

Poor customer service. I was the only person in the store and no one offered to assist me, let alone greet me. After about 5 minutes I left. Two employees were standing at the register having a conversation and I was never acknowledged! I was looking in the section next to the register, so I was in plain view. Customer service goes a long way for me. If they didn't have time to spend a few seconds using some basic customer service skills, I figured I did not have the time to spend my hard-earned money in that store. I was very disappointed. I've never had this experience at any other Cato location. Definitely...

I just left the store after being totally ignored by both of the African-American women, and one of the ladies Actually put Another African-American woman in front of me, even though my items were on the counter right in front of her. The store has really gone down in customer service. I have been a customer service for over 40 years and I do not argue. I just walk out. I will not be going back to the...

The clothes look cute and the prices are low. But I'll never go back. The jeans I purchased were not dye fast and dyed my entire load of laundry blue. The tops fell apart in the dryer because the stitching on the seams was done badly. I wasted over $50 on clothes that I only wore once! Spend your money elsewhere on clothes you will be able to wear...