LOVE THIS PLACE! I just purchased my second Mercedes about six months ago and have been in search for a great shop to take it to. Was looking for a good shop in Modesto since the one I use to take my 77 450SEL was all the way in Pleasanton and needed something closer to home and boy am I happy I found this place! From the moment i dove up i was happy. Nothing but Mercedes and Mini coopers in the parking lot which was packed is a great sign! As well as pulling into the parking lot to see them washing a car they just finished working on like wow! Was then greeted by Stephen who was super friendly and a was more then willing to explain the problem with my car! He assured me that he would call me the following morning to let me know the diagnosis and he surely did not even 20 minutes after they were open! I was glad to find out the exact problem of my car because was told many different problems that i felt had no relation to my cars problem, ABS module for reason of low power ya i think not, anyways they told me the problem and also gave me advice about what is starting to wear and what i would want to replace in a couple months. I always cringe at leaving my car at a shop but felt so happy about leaving her here and am confident they are going to get me back on the road no problem! Very knowledgable and friendly shop! Cant wait to get my car back in a couple days and will defiantly be visiting them again for any car repair needs...
Read moreI was referred to them to maintain my 2013 Mercedes SLK. I'm not local, and I drove 40 miles to take the car to them, based on my friend's recommendation. They were prompt, courteous, the work was well done, and priced fairly. I received a full report on the car at the conclusion of the service work.
Since I live at a distance, I decided to wait for my car while it was serviced, and so I was incidentally able to hear their phone calls with customers, and with parts vendors. I was impressed by everything I heard that day. A sales person came through, and wanted to sell them non-genuine parts, and they refused courteously, opting to put their customer's car's interests above increasing profit..
Concluding the services, they washed, and vacuumed my car before sending me home, and did a follow up telephone call with me a few days later to see if things were working properly, and if my vehicle service needs had been fully met.
Many of their customers are long time clients, and I intend to remain a part of that group.
......
two years later.....
Still going to European Motors, and still give them an unqualified "2 thumbs up." These are the kinds of businesses that I look for, and continue to support.... my thanks to the whole team, and my local (40 miles distant) business owner that recommended them. They keep my Mercedes in tip top...
Read moreTravis and team are top notch!!!
Just had another car repaired at EAS. In this case, they found previous owner had taken the car to a "mechanic" who had patched a cracked valve cover with JB Weld and had covered up a broken bolt with weatherstrip adhesive (see pictures)
The EAS team did an awesome job and got it fixed right the same day. Granted, it was a little more than the original estimate to repair the damage done (extract the broken bolt and clean up the adhesive), but not that much.
I spoke with Travis prior to start of work about the timing chain issues on BMWs and he said he could inspect it once the valve cover was removed. I asked if it would be advisable to replace the chain tensioner and he said other than the additional labor to access the tensioner, it wasn't a bad idea. This is in stark contrast to another shop in Modesto, the BMW "experts" (name refers to the BMW logo), who's fix is always to just replace the timing chain. This costs in excess of $5,000.
In all, I am once again extremely happy with the work performed. Those people who complain about excessive prices have not taken a car in for repair in quite some time...foreign or domestic. EAS is very competitive and extremely competent. Travis is the only guy I'll let work on my...
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