So I read the reviews for this business and thought I will give them a try. Worst service... I took my sisters Ipad 2 air there to have the screen replaced and the gentlemen told me it would take an hour and a half. I went back 3 hours later and he proceeded to tell me that the screen they had was defective and he had someone bringing him a new screen at 7:30; however, they closed at 7 and he wouldn't be able to get it to me until the next day at 11. Okay, well as inconsiderate as it was for him not call and tell me before driving down there I decided to leave it and have my mom pick it up the next day. She called at 11 and they told her the person didn't show up with the part and but it would FOR SURE be ready by 5. She drove down there at 5 to pick it up and again he told her that the person had not yet arrived with the screen. There are many upsetting things about this whole situation. Did you ever had the screen to begin with? I doubt it; I am sure you just wanted my $120 and hoped that I would wait around until it magically appeared in your store... If it wasn't going to be ready, a phone call would be appreciated. How inconsiderate to guarantee something and not even call to let someone know that unfortunately it won't be done on time.
I can appreciate someone being truthful but I can't appreciate a lie...I think that is terrible business and definitely won't be referring or using their...
Read moreNo seller in the world can have a 100% perfect record with 0 incidents. Nothing works like that, but in my personal experience this place was actually pretty great. I got a refurbished galaxy note 4 from these guys when it was new, a little over a year ago. I have at&t and it was a verizon phone but the guy set it up for me. I got a really good deal on it, considering at the time the phone new was around 650 dollars, I think it cost me 450 out the door, with a glass screen protector. Also when I messed up the first screen protector installing it and came back to buy another, they gave me 25 percent off the second one and I didn't even ask, just said I'd goofed it and i'll buy another one. I'd take my phone there, and I will be going there when I...
Read moreTheir shop is call Cellular Solutions- not only a cellular solution, but a gaming console solution as well. The guys there has the upmost respect from me. I had no clue the shop is down the street from my home and needed some help with my Nintendo Switch. I walked in and the guy at the front counter greeted me with open arms. Went right to helping out with my concerns. They checked my console, identify the issue and discussed the solution to get my console back on track. There were no hidden fees and gave me awesome deal to fix the issue. When the issue was taken care of, he also took the time to go over the things on the console. Hands down this company deserves the 5 star....
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