Kaiser is always busy. But we have never experienced a lack of care or help from the pharmacy staff. They are all working really hard, all while maintaining professionalism and kind service. You can see with literal transparency how every staff member is moving and working. It's a bummer to wait, especially during peak seasons for illnesses, so I appreciate the pharmacy team for doing their jobs in the chaos to care for patients. Kaiser please take care of your team because they are adding indispensable quality to...
Read moreThis pharmacy is horrible unfortunately I got sick and had to pick up medicine In checked and was told 15 minute wait since there was no place to sit I had to sit in the lobby. No one called my name so i went back in and let the clerk know that my name was in the board but no one called me she very rudely told me if i left I had to get back in line the line was almost out the door I tried to tell her I never left; however she cut me off and pointed to the line I had previously waited in. they need...
Read moreThey consistently get medications wrong. And replace specific ones with generic. I wonder how many people they have made sick or worse. It's very poor. And you can only ever get through to the call center. It's very hard I you have something specific you need. And despite them reassuring me on the last prescription I was getting something specific I needed. When I went to pick it up. It was incorrect. And could have caused me to be hospitalized if they hadn't been able to get the correct...
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