I'm giving it the 2nd star because my dogs were alive when I picked them up, I received one photo of them the day after dropping them off which helped me sleep the next 2 nights & Kevin was nice & helpful in prepping us out-of-towners for Rose Bowl Festivities. First off this is not a Ranch! There is no outside space. This is the first time my 10 & 11 year old dogs have been boarded. I about broke down leaving them when I found out there was no outside space & the warehouse they were to stay in reeked of urine. Maybe that's a California thing, but in Georgia dogs can go outside. I was already nervous about leaving them & the smell put me over the top. Knowing they would be using the bathroom inside on astro turf & in their kennels or common areas was disturbing to me. I do not want my dogs learning to go bathroom indoors anywhere! We rushed to get them on the 2nd & they were quick to go out & relieve themselves, #1 & #2 like they had been holding it a while. I was told they got 2 walks a day, but I guess that hadn't happened yet. These are east coast dogs, it was 10:30 AM their time, they needed to go! The other thing, one was extremely thirsty for about a day & a half after we picked them up. I wondered if limited water was given so they wouldn't have to potty so much. We also had to bathe them immediately. They smelled horrendous! I wasn’t driving 4 days with the smell of urine in the car. These are things I'd like to know. I now know to ask A LOT more questions of boarding facilities. This was new for me & them. I know I need to be able to leave them outside of my home, but I will definitely do my due diligence next time. Thank God they had each other...
Read moreThe owners, Kevin and Brenda, are so kind and knowledgable. I know my dog is in caring hands when he is there. He needs some extra care with medicine + food and they are totally willing to take care of this. The owners are so caring...taking time to talk to you about how your dog did during his stay. Love that they send you texts with updates on your dog and a picture - my dog always looks so happy....he probably gets better walks with them than at home. Have to go on a trip soon and am not stressing about it because I know they will be attentive to him and his special needs. Going above and beyond to give you extra advice/resources on our dog's health when he has been sick (taking time to look things up and print them out for you before you return from your trip!) and the vet's solution isn't working. They are not trying to be doctors - just offering some ideas on where to look for natural solutions to inflammation problems and probiotics for stomach issues that I didn't...
Read moreMy dog Maggie and I love Wonder Dog Ranch! When I know I'll have an especially long day at work or whenever I go out of town, this is Maggie's happy place. There is plenty of room for the dogs to run and play, and they also have a lounge area for the dogs with couches and a TV, just like home. Drop off and pick up is quick and easy since they're so close to the freeway and train station. Maggie always comes home tired and happy.
The staff is excellent. The dogs get constant attention under their care and I feel like they treat every dog there as if it were their own. Additionally, they generously open their doors to everyone and keep area dogs every time there is a local evacuation, and they do a lot of work in support of our local pet food bank too. Good people. I won’t leave my fur child with...
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