Very nice staff was easy to sign up, even tho I never see them get up their desk. So weights are not always organized in place and the place itself is pretty dirty... Also they are doing some renovations but the guys who are fixing stuff around are super nice and respectful! I'm so glad I only paid for month to month, that membership is $100 per month. The gym is very crowded besides machines there's not much room in between so it is not safe for covid - which brings the question why they took away all the mats ... No place to stretch. Either the cold dark room (now under construction) on the wooden floors or on the itchy fake grass in the middle.. but I brought my own mat and the grass was ok! As long as there are not a lot of ppl during peak afternoon time of course. sauna does not heat well, sat there for 40 min without a single sweat. Rest of the girls in the bathroom agreed. Was like sitting by a dog breathing on you. In my personal opinion as someone who travels California for work, it is very expensive and a bit ghetto. But the people in the area are very nice and good looking. I am used to Venice and yet there is nothing that connected to them. I'd change the name 😳 But there was a nice crowd there, they deserve better. LA fitness closed me $60, 24 hour fitness is another $45 a month how is this gym $100 plus a month is beyond me. No reception in the entire area. No phone , no internet. (Update; I discovered they have wifi by seeing someone scroll their social media! So I spent the first 2 weeks with no service)..The least they should offer is a towel and a mat and a working sauna. So make sure u download your music. Overall a bit disappointed in your gym, this beautiful town deserve better ! But I still like it due to the awesome people and views ! I wish the staff did more than sit around but not much room to walk around there so...
Read moreI recently had the chance to visit Gold's Gym, and while I appreciate some aspects of the facility, there are a few key areas that need attention.
Firstly, the location is beautiful and has a great vibe, which I really enjoyed. However, my experience was dampened largely due to the sauna in the men's room being out of order for over four weeks. This is a significant drawback, especially for those of us who enjoy using the sauna as part of our post-workout routine. It's frustrating to see such a key amenity unavailable for such an extended time.
Additionally, I found the WiFi situation rather disappointing. I was informed that the WiFi only works in the front of the gym, which is inconvenient, especially for members who want to stay connected while they work out. It would be great if this could be improved or expanded throughout the facility.
As for the cardio equipment, while it's adequate, the options are limited. The two stationary bikes offered are decent, but overall, the cardio selection felt mediocre. I would love to see more variety and updated machines to enhance the workout experience.
I also had an interaction with the staff regarding the sauna issue, and while I was looking for assistance, I sensed some annoyance from one of the employees. It would be beneficial for the staff to be more aware of ongoing issues such as the sauna and WiFi so that they can address members' concerns with empathy and knowledge.
In conclusion, Gold's Gym has a wonderful setting and the potential to offer a top-notch experience, but with the sauna out of order and limited WiFi access, it falls short of expectations. I hope they can resolve these issues soon and provide their members with the quality experience they deserve. Come on, Gold's—let's fix the sauna and...
Read moreThe facility itself is fine. Very nice weight sets and universal machines. Hours are convenient and in general the gym is very clean. However, I was a member since it opened and was treated poorly when I needed to close out my membership. I suffered a cancer that left me debilitated to the point I could not even visit the gym to cancel my membership in writing. I was given the name of the general manager and his email. My emails were ignored for weeks. Phone calls and messages were ignored. Finally a month into the attempt to cancel the general manager wrote me back and said he would cancel my month to month contract but conveniently added another month to the membership. This was an obvious grab for a few more dollars and it was frankly insulting. Even though my attempt to cancel began a month before the general manager stalled knowing full well he would charge me for one last month. It was bad enough the gym would spring annual membership 'dues' to the tune of $50. on top of the membership fee but to stall on an obvious ailing long time member for a few dollars speaks to either the individual manager or the corporate philosophy in general. When I am better I will not be returning to Gold's Gym. There...
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