Ethan Allen — Local services in Montgomery Township

Chaos seems to be the norm at the Montgomeryville store. My furniture order was incorrect. Later, it was entirely cancelled and refunded, only to start again from scratch. Then I was switched over to a different designer (with animosity from the first one). Constantly asked, "Why would you want that?" How do I know...you're supposed to be the expert. Finally, the items arrived at my house, only to realize that some of the items were incorrect. Do yourself a favor and go to the King of Prussia...

Terrible customer service experience with the Montgomeryville store. We ordered several pieces of furniture in early September and were told they’d be delivered at the end of October. It’s December and we’re still waiting for a table. Nobody returns my calls when I try to get info on a delivery date. The salesperson and manager I’ve been dealing with are...

After purchasing a sofa, asked about our old recliner's broken part. They ordered it for us. Wrong side twice. Took three month. Then the manager says they cannot get it. Which turned out to be not true. Chaotic service here. Go to...