Woodforest National Bank — Local services in Montgomery

I wanted to come here and say what a great job Noah did, to help me with my wire situation. An unforeseen circumstance got in the way of a wire transfer, Friday afternoon. It never left my account. As upset and discouraged as I was Saturday morning, realizing this issue, Noah proceeded to listen to my frustrations, with the upmost highest respect, while being very calm and collected. Something I did not possess. He called me early Monday morning, and 3x after, to provide updates, until the wire left my account. While I was angry that no one called me about this, he ensured me that he would handle it from there. Sometimes, we forgot that certain things are out of our control, and the control of others, and those who do help, are trying to mitigate the situation the best way possible. I thank him for this and wanted to acknowledge him for a job well done, especially when I didn’t provide him with the best version of myself. Thank you, Noah. I have banked with Woodforest since I was 18, now 39, and I am thankful for...

The branch in Montgomery…in the shopping strip, of Brookshirs Bros, is the epitome of down home southern community banking! Seriously have seen people ride their horse through the drive thru and do transactions. Cool stuff. Anyway, this team is respectable, knows their customers by name, and bring love and compassion back to banking. Wyatt…now he is your Southern Peach, sweet as a bread and butter pickle and just an all around delight. Tracey, she has been working there since before forever and knows her stuff and every human in town! The manager, Justin, is involved all over the city and at MISD. If you need a bank full of rainbows and sprinkles, this team keeps it real while serving up free coffee and southern hospitality....

All of the employees at this location has always been extremely supportive and helpful. After only a few visits, they recognized me every time I walk thru the door. The manager, Noah Ramsey, just recently walked us through setting up an additional money market account for our cattle operation. He was one of the most professional and accommodating we’ve dealt with in the banking business in years. We will continue working with this Montgomery branch for...