Williams-Sonoma — Local services in Montvale

Went to the Woodcliff Lake store on Sat, 11/20/2021 to buy All Clad cookware set and a toaster oven for our new kitchen. For toaster oven, we particularly picked Wolf Gourmet Oven Elite that has red knobs. The sales person helping us and myself agreed how nice the red knobs are. In the end, we picked up the Wolf oven because of the red knobs and a 10-pc All Clad Copper Core + other things spending a total of $2,887.17. When we got home, we found out that they gave us the oven with stainless steel knobs and when we called, they explained that the red knob oven is not available. When we were registering the cookware, we also found out that their price on the All Clad cookware is $100 more than All Clad online store and/or Crate & Barrel ($1599.95 vs. $1499.95). At Crate & Barrel you also get a bonus of an oval roaster and 2 red mittens. We figured we could ask WS to match the lower price however, it's more that the sales woman just wanted to make the sale that she did not bother to tell us that we are actually not getting what we want. The next day, we went to another branch of WS because Woodcliff Lake is closed on Sundays and returned the cookware set and the oven. I wish I know the name of the sales lady that helped us as she needs to understand what she did (S-454, R-3, T-6033, A-926298). I will never go back to this store again and will not recommend this store to all of my friends,...

So I stop in William Sonoma just to kill some time before an appointment. As I'm browsing the store, filled with yummy delights, so I thought . I decide to pick up some lollipops Knowing that William-Sonoma is on the higher end of things. Everything must be yummy right? I pick up a tub of Rainbow lollipops just because I thought they would be special at $18.00 Later that evening, I tried a lollipop and I was extremely upset, No flavor, it was like licking a cube of raw sugar. It actually hurt my mouth. I couldn't finish it. it was terrible and I would never give to a child- something so rough. Well on the receipt it is stated, no food returned. I called the store and told them about their awful pops and was met with a series of apologies, but "that's our policy " It is one thing to not take food back, but it is also another thing to not respect your customers and make them feel like they got ripped off . Which clearly I do feel I recommend that you think twice before you purchase anything edible at WS. great packaging and high price, doesn't mean anything. Lesson learned. William Sonoma when a customer tells you it's bad, it's bad!. Don't think your above an...

William Sonoma, Pottery barn as in really? Loll they can never let you down. They are expensive and they aim the high style so yes... that Sonoma is awesome. I personally like it for where it is and the people as well. They are very nice and helpful. If you're not of the area, walk down to the Pottery barn for some ridiculously gorgeous ideas for your home, try some new pastries at Panera or the very best with a view that says come rest 🥴🤩😍😍 at the burger place further down. It is grand, quiet, and the food is to dying for! It is not the largest but it's somewhat the same size as most Sonomas and they always got what you need in stock! I myself welcome you! Happy...