The Boot Ranch — Local services in Morehead

Good selection of boots, even off sizes like my husbands 10EE little pricey which is why I only gave 4 stars. Good selection of women's clothes again out of my price range. Overall friendly staff but they didn't come over to help or check on us. The only interaction was when we walked in and asked where something was the guy just pointed in the direction of where it was. I guess I'm just old school about customer interactions 🤷🏻‍♀️ friendly when we checked out and did have knowledge about the boots warranty and if we had problems how to...

April 2022, went in to the store, no other customers were there. I told the 2 ladies I was looking for new boots, belt and belt buckle. They said the men's boots are over there and the belts/buckles over there. I walked around for 15 min and not once did they ask if I needed help. They just sit at the counter talking. I was ready to drop 2-300 dollars on the spot. So now another store will get my money and future sales. I gave it 2 stars because...

Horrible staff, was not greeted was not asked if help was needed, bought a pair Ariat boots $240 came back the next day not looking for a refund just help with a defective Ariat boot the left shoe was way smaller than the right, they asked if they were worn out side, my son told them the truth "yes" they obviously couldn't tell if they were worn outside or not they said couldn't help with anything, because he worn them outside do not...