Animal Control Services-Moreno Valley — Local services in Moreno Valley

As the story starts, I lost my 3 yr old cat Baby Bear. So naturally the first response is to check your local animal shelter. Upon arriving at the facility, we saw the dead on arrival list, and on that list was a cat found the Miller description to what my cat is. Same age, same color, and the pick up location was not too far away from my home. When we ask the customer service desk if it would be possible to do a positive ID on the cat, they looked at me like I was crazy. I don't know how many cats are in the Moreno Valley City area, but the chances are very high that there is more than 1 that looks just like my cat as far as the basic description is concerned. I don't want to just let go of my family pet without confirming there is either going to be hope or not. They still refused and I'm still unsure if that was him or not . I filled out a missing pet card with his description and distinctive markings, and proceeded to the back room where they keep the cats... Sadly he wasn't there, but one particular cat stood out from the rest... Obviously well taken care of, very personable, friendly, and an absolute cuddle bug... Over the next 2 weeks of checking in to hopefully walk in and see my Baby boy, I also came in to give attention to the loving cat now named Simba. Over the span of 1 weekend, I saw this poor and unattended cat wither from a full bodied, healthy, beautiful happy spirited little guy to an emaciated skeleton who couldn't even walk. For his size, they put him into too small of a Kennel, and in turn with all of the weight loss... visually half of the size from when I first saw him, his muscles in his hind quarters were too weak to be able 2 allow him the ability to eat, drink, or use the litter box. Seeing him in that state brought tears to my eyes, and I knew that he would die if I didn't do something. That day we brought him home hoping that he would survive the night. He has now regained a quarter of the weight he should be, and has also regained the ability to walk... According to all the paperwork, he was "checked out by a vet" and they cleared him as healthy. When I took him to my vet, they rushed him to the back for emergency care, and before I had a chance to say anything, I was threatened that they were going to call Animal Services, and that there was a good possibility I would be arrested for animal cruelty and that he would be seized. They finally let me tell my side of the story, and when they heard the story, and saw my paperwork, they ended up treating him at no cost to me. Be weary about the shelter, but please do something to help those animals... Simba has been a real joy, and I still check the shelter in hopes that one day I will find my...

Moreno Valley Residents

First the shelter and the clinic are two separate businesses.

The clinic is now requiring an appointment if you need to get a rabies or need a surgery for your fur babies. Blood work is required to insure the safety of your fur baby. Fur babies are just like children. Prepare for medical expenses because its not cheap. Stop blaming the clinic for the prices. Do your research and save up for the expenses.

The shelter just like any other has policies and procedures. If you find a stray you will be required to provide ID and fill out a stray form. The shelter only services animals found in Moreno Valley. If you have been there you know the shelter is small and they cant afford to take strays from other cities. You will be questioned. If you have nothing to hide then just follow the procedure. Your shelter offers a TNR program for ferral cats like all the other shelters, however the cat has to be over 2 month, health and truly ferral which means this cant be a cat you found as a baby and you kept but can no longer keep. You need to purchase or rent a ferral cat trap and bring or call for pick up. This helps out with the population. The cat will get released back to the neighborhood. There is no leash law for cat and YES they are free to roam. New born kittens and bottle feeders or sick kittens will be humanely euthanized. Why? The shelter does not have their own medical resources, they pay the vet next door. Newborns required 24hr care. If you are willing to care for the kittens they have a " kitten care package" to take home and may be returned at 8 weeks for adoption. Check with the shelter for additional information. Animals going up for adoption sometimes go on a raffle/drawing it is not first come first serve. They are trying to be fair with the public. If you dont like the procedure then check other shelters. They are always full and they have discounted adoption fees atleast once a month. They are providing FREE microchips to the residents till the end of August. If you adopt remember adoption is for life. I hope this helps. People are always going to complain no matter what. Thank you Shelter staff for taking over the hard respibility of taking care of these abandoned animals. Its very...

This clinic is WONDERFUL!! The staff is excellent and quality is great while keeping prices reasonable. Make an appointment though because because this place gets crazy busy! I have read a lot of reviews here that surprised me and I do believe you should be careful reading reviews as many of these people are angry that they don't have money to pay for their pets care and blame it on the clinic. They have to stay in business!! If your pets stitches came open, I'm sure you weren't properly caring for your pet after surgery. They have always recommended the "cone of shame" for my dogs after surgery so that they don't lick their stitches back open, and nothing has ever come undone. And of course you would have to pay to have that fixed! I think some people just look for an excuse to blame someone else for their mistakes. As I said, this place gets busy! And some people complain about the wait....so you had to wait an hour and a half one day, but did you notice the 25 other people also waiting, and the staff scurrying all around the clinic? It's not like they are sitting there doing nothing, just making you wait for fun. Trust me, no one wants a cranky person sitting in their waiting rooms! Bottom line is, give this place a chance. They are a good clinic. Don't let the few who post negative reviews scare you away. Because most of the time, it's the angry people who post reviews, not the satisfied people who love it there. And if they were that bad, they wouldn't be busy enough to have such a full lobby and long wait time anyway! Think...