I stopped by this pawn shop not really knowing what to expect, but I was blown away by the service I received. Jarelly and Angel were absolute gems! (No pun intended) from the moment I walked in they made me feel welcomed and taken care off
Jarelly was super knowledgeable and patient and she took the time to answer all my questions without making me feel rushed. And angel was so friendly and professional! He helped me get a great deal and even gave me tips on how to get the most value for my items.
Both of them were respectful, kind, and made the whole process smooth and stress-free. You don’t always expect such great customer service at a pawn shop in moval, but they definitely exceeded expectations. I’ll absolutely be coming back. Thank you,...
Read moreI had a great experience the first time here! My wife and I came in looking for a wedding ring (for the wifey) and it did not take long for us to find a ring that my wife absolutely loved. They have a wide variety of rings , necklaces and other jewelry. The customer service is great. We never felt obligated or pressured to by. Bryan , which I assume is the owner provided great customer service . He listened and let us take our time to make that important decision. He even gave us the diamond tester to make sure the rocks were real . Great place to shop and I will definitely come back and break bread again! Thank you guys for a...
Read moreI went to Empire looking for a new wedding ring for the wife cause she lost hers, the person helping us was Vairon he was helpful and showing the wife the nice rings he had and were very reasonable in price, as we were there he mentioned a raffle that was going on and guess what my wife Nancy Valadez won the price it was a bracelet, she was so exited.. Thank you Empire and Vairon for your great help, we will be back soon for...
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