I would NOT recommend this place to any one. We purchased 3 items here a washer, dryer and a refrigerator in a month time. All 3 of the items we purchased broke in less than 3 MONTHS! FIRST day we washed our clothes at night... We went to bed and when we woke up the washer was still going. Never stopped. Called and Bryon (store manager) came and switched with another washer. Few weeks later our refrigerator wasn't getting cold. All our food went bad.. I called and bryon came out to look at the fridge. He fixed it. So far i was still a happy customer felt he was taking care of us. Now 2 months later our dryer isn't working. Not drying. I called for 2 WEEKS. Went by the store and gave my number to some kids watching the store. Never got a call back. Husband was calling the store no answer and couldn't leave a VM because it is full . We called this morning and drove by and Bryon was sitting there ignoring our calls?? I don't know why we never got a call back... We were willing to pay for the fix. Now we are stuck with payments for a dryer that doesn't work. He told us to bring the dryer to him to see if he can fix it at a charge. All 3 of the items we purchased broke in less...
Read moreGreat little used appliance shop, my washer broke down on me and I happened upon this little store in my desperate search to find something quickly and inexpensively. The young woman in the store was very helpful and knowledgeable about the different brands. I ended up purchasing a used washing machine and they were able to deliver and install it the same day. The two gentlemen that came out to install it we're very friendly and made sure it was operating correctly before they left (that it filled, washed, rinsed, and spun correctly). The machine I purchased was at the lowest price point offered but I am still very happy with it, you can see that it has been refurbished but for my use it is in an unseen area and as long as it is mechanically fine, and so far it seems to be, I can't complain at all about the price or service. If you are looking for an appliance in a pinch I would most definitely recommend this shop, I will be back the next time one of my home appliances breaks down :) and the best part is they hauled away my old broken washer...
Read moreHorrible!!!! I was asked to describe my experience and that was the first thing that came to mind. I purchased a dryer from JBE located on Sunnymead in between Heacock and Backway right next to a small mom's and pop's taco shop. Cosmetic wise the dryer looks great, mechanically it's a disaster. I purchased it today 3/11/17 and immediately brought the problem to JBE/Byron's attention after being provided a 60 day warranty. Upon purchase the warranty was not honored because I was told that the problem was cosmetic issue and not mechanical. After contacting multiple appliance mechanic's and explaining my issue with this dryer which has the most annoying squeaking noise that I've ever heard, they all said that it was a mechanical issue and it had nothing to do with cosmetics. JBE STILL DIDN'T HONOR THEIR WARRANTY. If there was a way to give a company zero star's I would. This was the most unpleasant and unsatisfying service I've ever received. The bottom line is that they suck and I would never recommend anyone to purchase anything from...
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