Daniels of Morgantown — Local services in Morgantown

I have been shopping at Daniels ever since we moved to Morgantown 15 years ago. I have also shopped at other Men's stores and at department stores, and here is what sets Daniels apart for me: There is knowledgable staff there to help you find what you want. On every visit, there was always someone ready to help me and spend the time with me throughout my visit. I typically walk in and say something like "I need brown winter pants with expandable waist." and they show me what they have. Or, "I need a jacket, but I don't wear them often", and they show me a jacket I can wear with tan, navy, or olive pants. These are not here-today-gone-tomorrow staff. These are professionals who know what looks good on you and what is available. They don't sell junk. Every department store shirt I can remember loses a button after a few months. I don't have time for that. I wear their clothes to work every day (business casual) and the shirts and pants I have from Daniels last me a long time (and keep their buttons).

Yes, there are items there that are beyond my price range, but there are plenty that fit my budget. If the number of dollars out of your pocket is your only criteria for choosing what to buy, then this is not your place. My assessment is that when I factor in my shopping time, and having to shop more often to replace junky product, and I consider the service I get, Daniels is a better value over...

Extremely rude staff. We rented nine tuxes for our wedding, totally over $1200. I had my two young nephews in my wedding party. When they went in to pick up their tuxes, the staff was extremely rude and kept making jokes regarding their weight. They are KIDS! This was very embarrassing to them and this experience will always be associated with our wedding. This was their first experience with formal attire and this will continue to stay with them.

When we returned the tuxes, I brought up the matter with the staff. One gentleman immediately began denying it happened by saying "That doesn't sound like anything someone here would do." I was just raising the situation to their attention and was immediately called a liar. It wasn't until a lady came over and admitted that it happened and said it was a man named Saul. They then began trying to excuse his actions because he is over 80 years old. Age is not an excuse for the rudeness. They mentioned that they've had similar issues with him in the past. This is a terrible reflection of a business. They did not seem to care about what happened and offered nothing to...

I never post reviews. This may be my first review ever, but this is how strongly I want to express my concerns for this store.

Overall, the look of the store is great. If you want high quality clothing with a bit of a jacked up price and don’t mind blowing the extra cash, go here. But what this store gets wrong is it’s rude, and annoyed customer service.

I went in to the store hoping to either rent or purchase a navy blue blazer for an event that night. The man who assisted me, a little older with white hair and a white moustache, was an incredibly rude off the bat.

After tailoring me, I mentioned my budget. As a student at WVU, I don’t have $300 to spend on a navy blazer. When I told him my budget, he told me “that wasn’t going to happen” as a he laughed and got someone else to assist me.

I should’ve left the store right then and there, but the next lady who assisted me did seem to be much more positive and accepting of what I was looking for.

I would not recommend Daniels of Morgantown to a friend, or any casual male that doesn’t make 120k+...