Kramer Jewelry — Local services in Morristown

I am new to the area. Recently relocated from Las Vegas. Needing a new shop to tend to my modest watch collection I went to Kramer Jewelry for the first time for a simple battery change on one of my Seiko Kinetic Diver's. I had the genuine part from Seiko and was promptly told by the lady working the counter that he would not want to use this part, that he would want to use his own parts. When the man came out from where he was working his tone was aggressive and unfriendly. He treated me like I knew nothing about watches and told me the piece would have to be sent back to Seiko. I tried to explain that was not the case. That the jeweler I have been using back in Las Vegas for the last 18 years and who did the work on all my pieces would do this for me in about 10 minutes while I waited. He summarily dismissed me and said, " I don't want to argue with you" and handed the watch over. Rarely, have I been treated so rudely and leaving his shop all I could say to myself was "WOW" !!! I just went in to have a battery...

When I got married two years ago, my husband and I were blessed with a ring handed down from family. I took it to a local jeweler in Florida to have it sized and cleaned. I’m pretty rough on jewelry and recently had it checked to find out a lot of the prongs were broken, the band itself was bent and the ring needed some work. I just picked it up from Kramer jewelry and almost burst into tears! The ring looks phenomenal! Better than it did when I first had it worked on in Florida two years ago. The staff Is friendly and the jeweler is beyond professional. I cannot believe this is the same ring, a picture would not do it justice. If you are looking for a jeweler that goes above and beyond Kramer jewelry in Morristown is your place to...

Jewelry repair,sizing ..yes..he's very good.

The bad: horribly low offer on scrap gold and arrogance beyond / above anybody I've ever known.

He was berating me even while I was walking out.

Example: offered 52% of Gold scrap value..AK pawn even worse 48% offered on melt/scrap value.

Golden Carat in PF. a bit of drive but super friendly and better pricing .. same day sizing on Monday and Thurs

Kramer is so beyond instruction it's sad (can't accept one's opinion or input if it doesn't agree with HIS)

Don't believe me? Go and find out...