Floral Occasions — Local services in Moses Lake

I highly recommend this location for service and quality. I had an issue with my mother recieving her flowers for mother's day. They were delivered the day before, however, my elderly mother lives with one of my sisters and her husband. They received the flowers, but did not mention them to my mother. They hid them maliciously until after mother's day. When I call the shop on Monday after mother's day to inquire, I found that they were delivered as promised. I explained the situation to the shop owner. She was just as taken aback as I was and offered to hang deliver a new bouquet of flowers, even though I offered to pay pay for them, she insisted that I not. This kind of service and compassion is rare these days and for this, I would highly recommend...

Every year I come here and get purple roses for my daughter that I lost during pregnancy (I can’t bring myself to type the other word). I get the number of roses for how old she would have been. Always purple. She would have been six this Saturday (December 18th) and I forgot to order them early to make sure they had some for her birthday, but luckily they had some. They always make beautiful floral arrangements. I’ll continue to get roses/flowers through them. Thank you to the staff as they have always been nice and understanding as I try and talk through tears about her. I...

I had placed an order yesterday with a different florist and asked them to deliver the flowers to her between 8:00 am and 3:00 pm today so that she would receive her flowers at school. They never showed and I still can’t get ahold of anyone from that company.

Then I called Floral Occasions late today, Valentine’s Day. They were able to get a great arrangement put together and delivered to her in under an hour from when I called. I couldn’t be more pleased with the costumer service, product, or the ability to get these delivered as quickly as they did. They saved...