I genuinely don’t even know where to start, Carlos was literally incredible. He didn’t rush us, or pressure us into buying. He just listened, answered every question with patience, and made sure we felt completely comfortable the whole time. You could tell right away he cares about people, not just about sales. What really stuck with me though was when he offered my grandma a coffee while we were looking around. It was such a simple thing, but it showed how thoughtful and kind he truly is. That small gesture honestly meant the world to us. It’s rare these days to meet someone who takes pride in what they do the way he does. Thanks to him, we didn’t just find the perfect furniture we left feeling cared for and appreciated. He turned what could’ve been a stressful shopping trip into something genuinely special. Plus, the furniture was super duper nice, I loved practically everything this place had to offer. It offered a variety of options that catered to my tastes, from cozy to elegant, I...
Read moreAmazing company Carlos was so helpful to me and my. Sisters and was super friendly had amazing taste on furniture was patient kind felt like I was at a barbecue or family gathering.. he was able to get three different opinions on furniture and pull up something that both me and my sisters would normally not have picked but we ended up falling in love with it the second we saw it. he had such an amazing palette of creativity that he was able to put three different people's wants into one couch we're absolutely in love with it can't wait for it to be delivered this furniture store will be forever our family furniture store I'm referring everybody I know to this company will be getting more furniture in the future only dealing with them from now on greatest experience of my life I can't wait to send more...
Read moreI am beyond happy and pleased with the service I received from Carlos, while I was shopping around for something stylish and comfortable for my living room; I was undecided for months, not sure of what style I could ever decide on. I had looked all over town and several places out of town, online also. The moment I walked in and was greeting warmly by Carlos I knew, perhaps it was finally the day, Carlos helped me make a decision by talking me through what was best for me, and the space I had, while listening to what style and color I wanted. There is was….finally the perfect fabulous, new elegant sofa for me. Best price I had found - for the great quality of furniture. I am super happy, and will be a returning customer. If you haven't visited La Imperial Furniture in Moses Lake you're...
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