Ordered online, went to pick it up and was told they couldn't find the order. Did not realize I could not order online and just pick up at the closest store to me. What was 4.99 online was 6.99 at this store. I asked if they would meet the online price the one clerk mumbled so I'm guessing but. Was told I had to change the order which I did. Did not purchase items. Never spoke with manager apparently she was to busy to meet me clerk used radio to communicate. Guess I wasn't there on the right day as I was informed about buying online by employee, they weren't there to verify that TS did in fact meet the price of online store. Huntsville is 2 hrs away it was seeming item I needed for 4.99 Moulton had same item for 6.99. Will find alternatives to spend my money.
Update Got a canned response to this review to call 800 number, have not been able to reach human being to take it over. Difficult to resolve issues with...
Read moreYou know I've had nothing but good experiences out of this place and I got to tell you I had an issue with a BB gun that I had gotten it's obvious that somebody had had played with this maybe in the store well it was a gift and I come to find out that it didn't work after I had gifted it so I got it back and I called the manager at the store the manager was very friendly very helpful very nice and had absolutely no issues whatsoever letting me know that I could bring it back anytime as long as and she was there anyway but I have a feeling that pretty much the whole store is that way very nice when I got to the store the cashiers are polite whenever I ask a question about where something is or what what I need would be at they are quick to tell me exactly where it's at without any hassles great...
Read moreI went to TSC in Moulton Alabama to buy 2 trailer tires (ST205/75D14) the cashier said $318 (total for 2). I said that cant be right you got them online for $104ea, but Wal Mart has them same tires for 148.95 for two which I would have bought but they were out of that size. This store says 100% price match guarantee they wouldn't even sell them to me for the same price as TSC had priced online. What a waste of time!!! I will wait on Wal-Mart. My company that spends alot of money with this store will NOT buy anything else from TSC, I will start shopping at Co-OP and hardware stores that upholds their word. THE MANAGER'S NAME WAS WES AT...
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