Studio Allure Hair Design — Local services in Mount Airy

I had my hair done by someone else who ended up missing a spot right in the front of my hair. I called Studio Allure to see if someone could put at few highlights to cover up the missed spot. Jenny Haley answered the phone and told me she could squeeze me in between other clients. I showed up and and she was running behind already so to say she rushed through doing my hair is an understatement, she didn’t put a smock on me, threw 4 foils on my hair in about 35 secs and when it was time to rinse my hair out I got a 15 sec “wash” and had to brush and dry my own hair. After all of that I still thanked her and paid her $25 and went home with a wet head. The next morning when I was doing my hair I noticed the spot was still there. I immediately texted her a picture of my hair and asked if we could please make it right. She told me to come in the following evening. I texted her to confirm our appointment and also to verify that this appointment would be free since what I paid her previously for didn’t fix my hair. Unfortunately she basically said it was my fault she was so rushed and maybe if she had more time and more foils in that it would have fixed it and the only way she would refix my hair would be to charge $5 a foil. I’m very disappointed with her lack of professionalism and accountability. Needless to say I canceled our appointment and will NEVER be going to JENNY...

They burnt my hair off and didn’t even say anything. After putting bleach on my hair and putting them in foils, she put my hair in a steamer. She took forever washing my hair while discussing what to put on it. She dried my hair mostly and then put it in a braid. She told me countless times that my hair was fragile right now but never once said a single word about what all damage she caused. She let me know that I had a lot of fall out but never mentioned the breakage. In all of the hair she lightened, my hair is broken and less than half of the length I came in with. I have been crying every time...

Love going here to get my hair done! Especially to see Jenny Haley. I've been going to her for years and have always had the best cut and color experience. I walk out loving my new hair every single time! And not to mention just being around Jenny and talking to her is always fun!!! She is a great stylist and even better person who takes her time and listens to what you want. She is always accommodating with time and finding the right time to make appointments even if its last minute but you never feel rushed. I wouldn't trust my hair or have such a great experience with anyone other than...