Mount Ida True Value Home Center — Local services in Mount Ida

This is a fairly good True Value, with the standard hardware, paint and garden supplies in stock, as well as a decent array of hunting and fishing equipment.

Your treatment as a customer in the store will vary widely. The the loading dock is either understaffed or incompetently staffed, and I have loaded my own materials on multiple occasions after waiting for over 20 minutes, and even returning inside the store to request help loading and never receiving it.

Customer service inside is equally inconsistent. Sales staff rarely approach you, and this may be advantageous if you are not the sort of person who appreciates being approached by salespeople. However, if you have questions, it can be difficult to find the answers.

Prices too vary widely, with many products outcompeting national average prices providing great local bargains, while other prices are far higher than...

Have been doing business with them for three years . . Until today. Purchased 4 bags of all purpose sand 70# each. Got home, even I could lift without problem. Weighed bag - 32 lbs. Went back, was told the loader made a mistake and the computer was wrong (“all these years”), but now they have corrected it (whatever that means). Told them I was disappointed and the young man at the counter started to argue that it was “just a mistake and I shouldn’t worry about it or be disappointed”. Informed him I could take my business to Hot Springs, and he insinuated and then insulted me saying; “it would be foolish for me to drive 35 miles to HS and 35 miles back”. The mistake and ‘explanation’ is acceptable. The disrespect is not. Will not do business...

I'm from. Hot springs but doing a job at mountain harbor . First time I've used true value in Mt Ida. It was a pleasure. These people put Lowes to shame. I was asked twice if I needed help . In Lowes you can be struggling to load a piece of plywood or sheetrock and the Lowes employees will just walk past you. . Well I just want to say that true value is a great home improvement warehouse. Great selection. , low prices and very helpful. Thanks to the employees . I am looking forward to...