Bed Bath & Beyond Home — Local services in Mount Juliet

Love the products in the store but had issues with customer service. There was a sign showing an item on sale with several different sizes to choose from for this sales item. The sign was directly behind the items and the description on the sale matched that item. I go to the register and it rings up full price.... I explained the sign showing it was on sale. The associate agreed and called a manager over. The manager came over and said “yeah it says that but it’s this type that’s on sale, not this one”. They were all on the same rack and that’s what the items were! I explained to her that the sign was misleading and she may want to change that. She disagreed and said it wasn’t misleading in her opinion. May want to look over your items before purchasing because if it rings up wrong, it’s your fault not...

Upon entering the store, I was not greeted. I walked around the store for approx 20 minutes without any solicitation for assistance by the two associates on the floor (Hope and __). When I was ready to check out the two cashiers were still holding a conversation. I still wasn’t greeted with a “hello, how are you doing or can I help you.” Hope only said “are you ready.” There was only 2 other customers in the store, so he associates should have recognized that I was in the store and offered assistance. Your associates demonstrated poor...

Well my understand is they are going out of business….and I can see why. Two employees last night one blonde ( super nice ) and the other one that rang us out ( receipt says Tisha - girl with nose ring - provided for description ) was absolutely horrible. Her personality was less than anyone should experience. I would guess that this is not her first day of being miserable to customer…..and I often wonder why people want to press upon others this type of behavior.

Just sharing my thoughts and opinion on our...