After several unfortunate instances, we were faced with a seemingly impossible scenario of finding a assisted living facility that would take care of our most cherished loved one. Not only have Cindy and Lisa at the marsh gone to painstaking ends to ensure that she is comfortable, happy, and properly taken care of, they go above and beyond to communicate to us and help ensure we are also at ease. The marsh has been a true diamond in the rough in such a murky environment that is assisted living/medical care. They are constantly reevaluating what they can do to better take care of their residents and looking for ways to improve everyone's standard of living. The staff is incredibly engaging which is always a great sign. Especially in what can be a stressful time. I cannot recommend The Marsh @ Carolina Park enough. Heck I might even try to live there, the meals are better than what I...
Read moreI feel that this place doesn’t even deserve a 1. They are negligent in the Memory care unit. I can’t speak of the assisted living side as far as care. However, turnover is very high even among the higher up staff, not to mention the help….which isn’t much help. They do not take care of your loved ones. They failed to inform us that our loved one contracted COVID. We found out that he had COVID after he passed away. Upon cleaning out his belongings, I found several soiled diapers in his dresser draw. They didn’t do his laundry as they stated. His bedding wreaked of urine. The lack of care is abhorrent. Please do not place your loved ones there. Constant complaints did not change anything. Please be aware they do not care for...
Read moreAs a current employee of The Marsh, I can say this is the best place to have your family member reside. Once you come in the front door, you are greeted by a friendly receptionist. The smell of cleanliness overcomes the building. Three meals a day provided by our talented kitchen staff. Lisa from Marketing and our Director Amy do an amazing job with handling concerns and fix it accordingly. Our head Nurses, Christina and Marcella take care of your family's medical needs. We always have some sort of activity or fun game planned, so our residents can feel young again. We here at The Marsh treat our residents as our...
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