Kunce Computers, Inc - Managed IT Services and Support Company — Local services in Mount Vernon

I brought my phone in this past Monday to get the screen fixed before I went out of town (it had a crack that was interfering with the front camera). I was told it would be a couple hours max, I finally received a call to my friend’s phone asking if my speaker worked before I dropped my phone off. It did, I let them know and they said they would call me back. I was told that the only screens they had in stock must have been defective and they put my cracked screen back on. I unfortunately didn’t test my phone before I left, and I didn’t realize until after they closed that the earpiece speaker on my phone no longer works. I had to go out of town with my camera broken, and talking on speakerphone as my only option for calls. My phone started glitching, Snapchat especially would freeze and lock up and my phone started overheating if I had it on the charger and tried to use an app at the same time. The screen seemed less and less responsive and then yesterday it stopped working all together. The only way I can use my phone is to get in my car (I have it where it automatically connects to Bluetooth) and use Siri to make calls. I now have no idea what to do, as I have quite a few pictures that I hadn’t gotten a chance to back up yet and I now have a phone that might as well be a brick. I’ve been here a couple times in the past and gotten great service, but unfortunately it seems like service has drastically...

Love the in-home visit service option for my business equipment! So much easier than dragging the computer into town for anyone (including myself, a busy work-from-home small business owner). Many times, part of the problem is connections between equipment in the regular setting that the computer, printer, router and such are at. So, this affordable in home service is priceless really. I was able to sit right down and begin working immediately after the tech was finished. Conner Burge was polite, professional, & fun to have in our home. He was kind enough to remove his shoes without being asked. I thought the price for an hour was reasonable, but mostly I was glad to have the glitches in my computer resolved! Connor was also glad to explain a few things to me and patient while I wrote notes down. He took time to set me down and have me walk through some of the steps myself in the processes that I was having trouble with. Helped him confirm that I was doing it right and helped me confirm that he had fixed...

My experience today with Kunce Computers, Inc. was great. I met with Josh to discuss the possibility of repairing my damaged laptop LCD screen. Josh explained my repair/replacement options, and their costs. He recommended against choosing them due to the cost of repair versus the cost of a new computer. His integrity, knowledge, personality and patience were clear to see. He answered all of my questions completely and without being condescending. He finished by making several suggestions on creative ways to fix the issue at a lower cost. The store was very clean, well-organized and well-lit. When I find myself in need of Tech repairs, upgrades, or information, Kunce will be my first stop! Easy 5...