Unmatched Gaming — Local services in Muhlenberg Township

Owner(s) treated me with absolute disrespect and encouraged their employee to straight up bully me.

They offered me about $30 on 2000 or so staples averaging about 50¢-$1 (with other cards up to a few dollars a piece). I gave a counteroffer on the staples of 25¢ per card which they refused, no counter from what I remember. I would have been fine at 10¢ a card.

They offered less than 50% on the cards they set aside. I politely declined the offer. The interaction ended with the shop owner storming off and yelling “shop closes in 15”.

I then asked one of their employees for a box to hold my loose cards they dragged me in front of two other customers talking about how I wasted their time, then banned me from the shop. Didn’t even offer to sell me one. I assume he saw his boss shouting at me and took that as a sign to flex some power.

No, I was not disrespectful. Unless you count “I think we’re too far apart to make this happen” as treating someone rudely.

I did get “disrespectful” when the employee said, no we don’t have any boxes. We don’t have any for YOU. I said “Really?” followed by “Is this how you treat your customers?”. Funny that the two customers gave no input. They were too afraid to say anything. That tells me the culture may be a bit toxic in that shop.

To be treated the way I was, especially in public… Unacceptable. I could understand if I was rude or rowdy or anything other than calm and respectful. Very disappointed that they treat servicemembers and veterans, let alone ANYONE this way. Please do better. No one should be treated...

Highly disappointed in the way they treat their customers! Owner storms off and then hollers out from his hiding spot that the store is closing like really? Can't be professional enough to speak to the actual customer you were working with to let them know that! Then when a customer doesn't like getting lowballed and asks for a simple box since you took the one they had, you refuse? Wouldn't even return their box either?? Very RUDE!! All because you couldn't lowball someone you turn nasty to them?? And then your other employee follows your lead and is nasty too?? NO WAY!! Grow up and act your age instead of throwing a temper tantrum like a toddler! So what you couldn't make a deal? Don't burn bridges or your business will...

Wonderful store for Yugioh. I would even go as far to say if your looking for singles for your Yugioh deck, this is the store you have to visit. All cards were priced at tcg or lower. The store owner is a pro and understands the concerns of a new player like myself and explained how the event I entered in worked before I even asked. Every person I played against in the tournament was willing to help me understand the game better and even helped me with my deck. I can't say enough nice things...