Scotty from A-1 Door came out on Wednesday, October 23, 2024, at the scheduled time to check out the problem I was having with my garage door. Scotty listened to what I told him was the problem and then he went to work on figuring on what the problem was. He figured out what the problem was, told me what he felt needed to be done, and gave me an estimate for the work. I gave him the approval to do the work and he started working since he had the parts needed in his truck. Scotty kept me informed throughout the process. He made sure I knew how to use the new devices before he left. The amount he quoted me was right with what I was charged. This was not my first time using A-1 Door and I was a repeat customer today because of their great customer service. Scotty did a...
Read moreSent a guy to my house after dark to check my door. It had become unlevel after they put new springs on it a couple of months ago. After looking at it and calling someone, he told me I needed a new door.( The door is perfect) The problem was their springs. After I said, this looks too tight, he loosened one spring which helped a little, didn't completely fix it. I finally got rid of him 2 hours later, door still not right and everything being blamed, from the dirt to the garage. To add insult to injury, sent me a bill so high I was amazed for an hour and a half work. What he did took 10 minutes, the rest of the time he was on the phone or apologizing to me for not knowing what was wrong. Thought I was helping a local company and got...
Read moreWords cannot describe how good this company is. I was so worried that I would have to buy a new garage door, because the garage door center "bracket" tore away. I thought I would have to spend at least $800.00 plus labor for a new door. They arrived, and said that all I needed was a new "bracket" only, and not a whole new garage door. They were here only 20 minutes, and only charged me $145.00. This company is honest! They don't sell you something you don't need, and don't push you to buy something you don't need. Try these guys out 1st, before anyone else, and yes, I have been a customer of them for...
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