Always friendly, knowledgeable and great service. Danielle has helped me several times. As I believe in supporting my own community's businesses, I have purchased my living room, bedroom and dining room furniture. I had mentioned what I wanted for my dining room years ago not long after Covid hit. I just want quite ready to make that purchase. Daniela even remembered some details of my vision from years ago. I've been impressed with her expertise once again. That said, every employee I have come across at Pierce furniture, including staff delivering orders have been wonderful in every way. I highly recommend supporting these guys with your business. You won't be disappointed. Lakota, thank your for your help with my most recent purchase. I just had it delivered today and I already made use of it & am loving my new table and chairs! You also made my experience in your...
Ā Ā Ā Read moreDue to the shortages nationwide I can only speak to the sales process so far and I'll tell you Tali is so awesome! She is personable and truly speaks to the customer service aspect of sales. She remembered specifics about our interests after only meeting once months before and she worked hard to find us options that would work for our needs. We spoke to many other sales people in the quad cities and no one was as interested in finding us what we needed they were either completely disinterested or only looking for the final sale. Hands down if you're looking for furniture go they have a large showroom with so many choices and they have an awesome sales staff. (I'll update on delivery and such when the...
Ā Ā Ā Read moreI purchased a mattress and adjustable bed frame from Pierce Furniture last Labor Day. A couple months ago, I was having some noise issues with the bed frame and Shawn came to the house to check it out. After checking the mattress and bed frame over, Shawn couldnāt find anything wrong and I was told if it continues to let him know. After another month went by, the noise issues got louder and I called Shawn again with the problem. I was very pleased to hear that they were going to replace my bed frame with an upgrade. Iām very pleased with the customer service I received from Pierce furniture and that they made me a very happy customer. Thank you for your great...
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