Hamby Appliances and Home Goods — Local services in Muskogee

My best friend bought a house, the person who remodeled the house bought a brand new Amana washer and dryer from Hamby’s. On the first use the washer failed and would not drain or do anything. This was approximately one month ago. They say they have been waiting on parts this whole time, which none of us believe. Today a guy shows up to fix it and doesn’t have a shop vac or anything to remove the water which they knew was there after the first assessment. The “service manager” Tom Hamby made it seem like it was somehow my fault for not providing a five gallon bucket because “most home owners have a bucket at their house.” This doesn’t even mention that he said, not knowing I could hear, that he didn’t care that we just wanted a new washer. So from personal experience the “service manager” doesn’t care about your experience, your problems, or his customers. You will receive better service in the case of a failure at literally any other appliance dealer. Do not buy from Hamby’s. Today they lost the business of me and everyone I...

Do your homework on the product your buying first and foremost. The owner was gracious and will stand behind his product. But the warehouse where they stored the product must have had some bad leaks with quite a bit of water on the floor. The first box had water marks where either they got flooded or water just wicked up in the cardboard boxing. Because we just had major flooding in this area we refused the first box. The second had been dry completely. Since we opted to buy the Speed Queen Washer that has no lid lock and you can set the water levels along with the temperature, we were thrilled with our purchase and hope it will be our last one. Send a message to theses Washing machine builders we do not need your headache machines. These new machines take more water and more electricity because your washing them twice! Eco Friendly is the absolute pitts!!! Stay as far away from those computer programming washers as you can. I am...

NEVER buy from them!!! My Grandmother has been waiting for her refrigerator to be fixed for over 6 months. She has an extended warranty which is worth nothing! Her husband just passed away from cancer, and the whole week of the funeral when people were bringing food she couldn’t keep it because of her refrigerator. She is still waiting. They have 2 of the same model sitting at their store which they should have already taken to her by now and haven’t. It was barely a year old when it stopped working. They have given her the run around for so long now that it’s pathetic. Next I’m writing a letter to the editor about this terrible service and company. She only bought from them because they were a small business and she decided to shop small rather then from a big...