Gretchen Scott — Local services in Naples

Do NOT order from their online store if you think you might have to return your item. I visited this store in Naples, Florida. The designs are absolutely beautiful. My mom purchased a gorgeous top. At the beginning of the summer, I decided to order a black ruffle dress. However, the smallest size was extremely large on me once I received it in the mail. I sent it back and the USPS tracking said the company received the package on June 12th. It has been over three weeks, I received no confirmation from Gretchen Scott that they will process my return. I sent multiple messages through the online form and have not heard back from any customer service rep. I will be contacting my credit card company tomorrow in attempt to dispute the charge as it was over $180. It is such a shame because the clothes are so beautiful and the quality is superb. I just wish the dress fit! Unfortunately, if I could give 0...

The funny sign on the front door inviting handsome men into their man cave for comfort and a drink while their partner shops is what drew us in. When we entered, they offered us a beverage, water, soda, or wine for those of us over 21. Great proprietary fashions for upscale style for a fancy party or a beach house party. Great housewares and gift ideas, including more silly signs, scarves, and stuff. In the shopping area built in 1930's the entrance is by several steps. Wheel chair access free street parking and lot parking. Limited wheel chair access to venues. Great sense of humor here with...

It's a beautiful store with beautiful clothing and accessories. Even has an cozy area with beverages and snacks for fella's to sit while their ladies shop. That said, I guess you have to be a beautiful person to be acknowledged. I shopped for about 1/2 an hour and not one member of the sales staff asked if they could help me (even when I tried on several items and asked what the red dot meant). Honestly, I intended to buy several dresses, but I was so put-off...we left empty-handed. This is the kind of retail story we ladies share with our friends. Retailers should never judge a book...