Lilly Pulitzer — Local services in Naples

The worst service ever! I was shocked how these older women had no interest in working! I had to ask for help and waved away being told to “look on the white hangers, over there on the left, the white hangers”. That was the extent of help we got. We left and I let them know how awful their service was. LP should be ashamed of them. My family walked to Beth Monet and had a fantastic experience! The employees were absolutely lovely. These two women at Lilly Pulitzer were hands...

I bought a dress for my wife knowing that she would probably bring it back for something she liked. When my wife went to exchange it they wouldn't do it. When I purchased the dress they said I should take exchanges to the corporate store at Waterside. They wouldn't take my coupon either when I bough the dress as they weren't a corporate store. Very poor after sales service. Too worried about their sales numbers and not...

I'm a regular Lilly buyer and so is my girlfriend. We were visiting Naples and went in this location. The sales staff ignored us the whole time and didn't want to give me my gift with purchase. I'm in my 40's and my friend in her 30's so maybe we didn't look rich or old enough to be buying Lilly but we definitely have visited our fair share of Lilly stores and this was the worst service we've...