Verizon — Local services in Nappanee

I am a 69 year old woman.......After a nightmare of my phone being stolen while at the fair with my grandson, granddaughter, great grandson & great granddaughter and after reporting it.....I realized that I did not remember any of my passwords......Tasha....the beautiful young lady at the Verizon store....humored me and talked to me ...making me totally at ease and erased all my worries!! Then she fitted me with a phone in my price range and totally got everything transfered from my stolen phone to my new one including my long time number.....I admit that I prayed before & during so God gets a lot of credit too & I thanked both God and Miss Tasha.... I AM POSTING THIS SO OTHERS KNOW THAT YOU CAN TOTALLY DEPEND ON TASHA AT THE NAPPANEE VERIZON STORE...SHES PATIENT....KIND.... SMART.....SWEET....DEPENDABLE.....AND SHES VERY BEAUTIFUL ..... THANK YOU AGAIN TASHA...YOU MADE MY NIGHTMARE A FUN EXPERIENCE .....I have been with Verizon for right around 20 years....and I will never change!!!! Signed, ...

Always have a great experience here. Had a gentleman named Griffen help me the last time I was in and even though this was not his usual store the man knocked it out of the park even when on his own and had a line of people behind me he helped me out with my upgrade like a true pro! Can’t thank him enough! And there usual staff are just as good. Definitely will continue to use this store as long as they keep there excellent staff employed! Thanks...

My son purchased a phone from them and was supposed to receive a return package in the mail to return his old phone for an upgrade. We never got the package and went back in the store to see what could be done. The store manager went above and beyond to talk to verizon corporate office to get a package sent to us so we were not charged for...