Elle Gray Boutique — Local services in Nashville-Davidson

This past Saturday was small business day. I initially started to shop with Blush in BelleMeade, unbeknownst to me this boutique has closed, so I go to my other favorite boutique Elle Gray. I waited for opening, and I was their first customer on shop small business day. I spent over $500 for 5 pieces of goods.

I asked for a close hanger for my leather pants, a close hanger. I get home and no hanger. I called back to the boutique, because I also noticed on my receipt, one item didn't get the 10-15 percent off and No close hanger either for my leather pants. I was told by Susan the purple sweater wasn't part of the discount. However, the quality of material wasn't worth $99 either. Therefore, I would return to receive a store credit.

Upon arriving back to Elle Gray, the attitude of the owner, Chyna and Susan was palpable. I decided this will be my final shopping day at this boutique. Where has all the customer service gone?

Small business owner, Chyna, I could have gone to other small businesses, but I catered to your Boutique. In these difficult times, I firmly believe in Customer service. We are done at...

Love this local spot! They've got everything from cocktail dresses and jean shorts to handbags and sunglasses! Found some great summer staples that I get complimented on every time I wear them. They gave me honest feedback when I tried things on and suggested items I never would have thought to try! Excited to get my...

Elle Gray Boutique is the best locally-owned retail store in Nashville! It's your one-stop shop, and I love the “neutral” selections! Chyna, the owner, is so helpful and hand-selects every piece of clothing to ensure its quality & feel. A must-go for visitors and...