Global Motorsports Belle Meade — Local services in Nashville-Davidson

I'll start with the positives.  I found the exact car I was looking for (2003 Porsche 911) at a reasonable, but not exceptional, price.  Working with Chris the sales process was not difficult.  He provided his cell number which was helpful since this transaction was being done completely remotely.  They took the car to the shop where the PPI was done the day I asked and then went and picked it up.  A fedex envelope was sent to me so I could send back the purchase agreement.  Chris found an enclosed delivery option for me at a good price that could deliver the car promptly.  The delivery was a bit of an adventure since the car was delivered on the date promised but at 11:45PM and with a vehicle behind it on the trailer that had a dead battery.  I had to provide a vehicle and jumper cables (at midnight) so that my car could be off loaded.  Now the negatives.  The car was extremely dirty on the outside.  Mostly dust that washed right off when I took it to the car wash the next day.  But still.  More annoyingly, the gas tank was almost completely empty.  To the point that I had to fill it with a gas can because I wasn't sure it could make it to the gas station two miles away.  I've never purchased any car before now that wasn't delivered spotlessly clean and with a full tank of gas.  Finally, I had to call almost a month later when I had not received the title.  Was told that there was a problem with the payoff to the previous lien holder.  After a week with no update I called and left another message.  No return call.  The title was fedexed the day after Christmas with no notification to me.  We were away that week so it sat on my front steps until January 3rd when we returned.  Fortunately this very valuable document was still there.  Poor communication at best.  Overall, I'm very happy to have found the car I was looking for but my interaction with Global Motorsports was pretty average.

Update 1/17/2024 I received a call from the GM shortly after posting this review. He was very apologetic about the various issues I experienced. Said it was not typical for them to send a car out without cleaning it. Did say that for cars being delivered they do not top off gas tanks out of concern for accident/fire en route and that this should have been communicated to me (it wasn't). Also apologized for the delay and lack of communication around the title delivery. He sent me a $200 check for my cleaning and fuel costs and we agreed that my feedback would hopefully help them do a better job...

Kyle, Thanks again for being a real person and not just a car salesman...

Honest review,

These guys are fantastic.

If anyone ever feels like they prefer not to have that that old school car salesman approach (pressure) then you came to the right place. When I arrived, I was greeted by Cory and Kyle whom were both extremely nice and were very quick to meet my request for a test drive. Kyle walked me to my inquired vehicle and went over all the specs and new information about the vehicle. At one point he didn't have an answer to one of my questions and instead of making something up, he immediately went in to find the answer and came back with some good printed off information to my question. (I thought Kyle provided me with great customer service and integrity). I went out for a test drive and they gave me ample time to get a feel for the vehicle with no pressure of having to return quickly. When I arrived back Kyle asked If I had any additional questions or concerns . (Even then he didn't seem rush to hurry me and get me to go sign some papers) At this point I knew I wanted to work with Kyle and purchase a vehicle from him. The process was not pressured, very time efficient, and comfortable for me to want to buy a vehicle. I highly recommend this place and hope you get the same experience that I had.

Honesty, Loyalty, and Integrity goes along way with me fellas. Thanks again for working with me and I will be seeing you soon for my next vehicle purchase.

Terrell

Thanks...

THIS PLACE AND THEIR STAFF ARE AMAZING!! I came in on a Monday and met with Chris and looked at a vehicle that I was interested in buying. There was a couple of things that would make this a different car buying experience for the dealership and my family. At the last minute my husband couldn’t get a way from work and told me to go ahead and look at the car. I wasn’t sure what to expect, especially being a woman coming in alone, but Chris was so kind, courteous, upfront about what we could make happen, honest, and did exactly as he said he would do. Chris took care of a couple of things needed and sent pics the next day and on the following day we came back and purchased the car. I’ve never had a car buying experience quite a pleasant and low stress as this one. They REALLY value YOU and want to build a relationship so you will come back and buy from them again. Their prices are extremely reasonable and they offer a fair price for your trade. We drove almost an hour because of the great reviews. Needless to say we will be back when we are ready to trade again or for another vehicle for our son. They stand behind their word and handshake. Thank you Chris !! I...