Marcone Supply — Local services in Nashville-Davidson

The call center people are rude and do not want to truly help. This company is way way over priced. It's cheaper to pay over night shipping and buy your parts online. Just google the manufacturer of your appliance and they will help you get a part number. The part I needed was 40 bucks more than an OE part from the manufacturer and their is aftermarket. I could understand paying a little more for the part I needed to get it same day but that 90 bucks plus tax and the travel across town. I found the part I needed for under 10 bucks but a 5-7 day wait. I found my part new with overnight shipping for 23 bucks. After fighting traffic I wouldn't want to work on it anyways. So when I get home today it will be waiting on me and I didn't get stressed out over it. I think buying something from someone and knowing your getting ripped off is the worst feeling. Company's like this should not be allowed to do business. This place reminds me of A1 fun cycles that was on north 1st street for years. I got an unsettling feeling the moment they answered the phone and asked what state I was in. Please google what you need. Your manufacturer of your appliance will at least help you with the part number. Shame shame shame on...

I’m very disappointed with this place. I called because the parts place in Franklin never had the part I needed for my refrigerator and they had one in stock. I Drove the half hour to go and collect the part when I got there the part was double the price of any part anywhere else. Almost 50 bucks for the part and even on Amazon prime it was 26 bucks. All of the parts that were genuine GE parts were around 19 to 25 bucks online and the non-OEM parts were 8 to $12.The Sears parts warehouse had the same pod for 19 bucks but they were closed because it was Thursday. Because all my food is in the refrigerator I needed the party immediately otherwise I would’ve just ordered it on Amazon prime. I asked the salesman if he would match the Amazon prime price because it was the most expensive genuine part I could find online and he said.” well you better just go and buy it over there”.Bottom line, if you want to buy anything from this place, ask them what it costs before...

OPEN YOUR BOX AND INSPECT BEFORE YOU LEAVE!! Bought a relay switch to a fridge. Opened the box! It was the right part. But clearly it was a used part. Guy said ain’t no way it haven’t been opened. I showed him where the heat marks were on it. He said that is just dust! I said no sir this part is cracked and used. He got mad at me me because I was correcting him where as he should have said, sir I believe you are right. But with a little anger he went to the back got another part, instead of swapping the box and part out. He took the damage used one put it in the new box and appeared to reseal it to have it ready to resale to someone else like they tried to do me. So OPEN YOUR BOX AND INSPECT YOUR PART BEFORE YOU LEAVE. You will not...