My wife and I recently made the drive from Houston , Texas to purchase a 2006 Audi A6 Wagon . Having communicated with Ben that we were coming up there , when we drove up , I got out the car & was greeted with him correctly calling my name so...........right off the bat entering this experience on a good note .
After a great test drive , getting what I asked for my trade in. and hammering out a deal........we shook on it . Positive note #2 .
Onward to the financing ............this was actually my first time trading in a vehicle that I still owed $$ on . Bryan was very clear and answered all questions that my wife & I had . He took his time with us and was SUPER in explaining the entire process . No smoke & mirrors , just showing us the numbers right in front of us unlike other dealerships that try & "sneak in " other charges & you end up with sticker shock . Felt completley comfortable when we were done with that phase of the car buying process . I guess him being a fellow Texan didn't hurt either !
We had an 800 mile drive back to Houston and I gotta tell you that was probably the best way to test our car . Plenty of rain , different road conditions , construction etc. and THE CAR PERFORMED LIKE A CHAMP.
I am in agreement with another reviewer here as he stated ......."People your'e buying a Pre-owned car IT'S NOT NEW SO IT'S NOT GONNA BE PERFECT ! " SO.............I say DO YOUR HOMEWORK , RESEARCH THE CAR YOU'RE AFTER , RUN A CARFAX and with that knowledge walk in with your size 10's on and you'll walk out a happy camper like I did .
I would gladly recommend Rockstar Motors for those in the market looking to buy . Nothing but a first class 5 star experience from a group of guys that were honest as the day is long ....
Read moreBeware of Glitz and Glam. Purchased a 2012 Mini Cooper on July 1st, 2017, with $120,000 miles on it. So, yes, we were concerned whether the car needed any repairs or maintenance. We were reassured by John that he had "fixed" the car and had spent approximately $1000 dollars to "fix" the car. Our 16year old daughter had just been rear ended and had her previous car totaled approximately 2 weeks prior. She was overjoyed about receiving the vehicle. Now it is approximately 40days after purchase and this "fixed" car is needing repairs to the tune of $6800.00. This whopping repair bill is due the wrong battery size and oil leak and a myriad of other issues that should have been disclosed and fixed prior to selling the vehicle. We felt not as welcome when we came to the dealership initially, as if they were "going through the motions", but nothing compares to the long winded and seemingly sexist and disrespectful tone that John has had with us via telephone as we have tried to resolve this. I told him that the mechanic said the car could have caught fire with our sixteen year old in it. He seemed more concerned about telling us about his stellar reputation then trying to resolve this situation with my husband and I. We have purchased many a car and have had some really grueling experiences, BUT we have NEVER been as disrespected and demeaned as we have with John. He was very condescending and finally hung up in our faces. Smiled in our face when we purchased the vehicle, but hangs up in your face when it is time to do the right thing. Great reputation?-...
Read moreI had been looking for a certain car for a while. found many on websites, but when I saw the one on rockstar motors website, I knew I had to try to get it.a 1973 dodge charger rallye 340. I live in florida and rockstar motors is in tennessee. It was worth the drive for me to experience the way they do business. there are quite a few classic car dealers in florida, but my dealings in talking with them left a lot to be desired. Ben @ rockstar talked to me about the charger, very low keyed and easy going. I decided to take a drive up there over the weekend to check it out up close and test drive. Ben said meet him there @ 10:00am on saturday. I did, took test drive and then sat down to finalize the deal.spent a couple of hours at least and left very happy with the final deal. charlie the owner also stuck his head in and we talked about cars. these ARE car guy's to be sure.Charlie and Ben are rockstars and I plan on doing business with them in the future.the charger was everything Ben told me over the phone.almost all original in factory condition including the original window sticker and build sheet. It's not perfect, but close enough which works out great because I plan on driving and enjoying this classic. Rockstar from what I seen only deals with top muscle and high end vehicles.they have very high standards. Ben even hooked me up with a car shipping company that treated me and my car like their own. excellent. hat"s off to rockstar motors. thanks guy's. ...
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