KFC — Restaurant in Nashville-Davidson

I'm going to start off positive by saying " I love KFC chicken! 🐔 Now let me tell you about my experience at the KFC on Dickerson Rd. I went in to have a sit down meal with my daughter and another adult, we ordered àn waited for our meal. The young lady who took our order came across in her tone and demeanor as if she was definitely ready to go home and OUR order just took her last bit of professionalism & dignity and caused her the utmost pain because she sighed, moaned and grimaced!! Oscar winning performance!🏆While waiting the Manager I presumed gave us our drink cups so we preceeded to get our drinks but immediately realized that there was no ice & no carbonation in the drink machine!? She offered some ice from behind the counter but the drinks were still flat? When the food arrived we sat down to a greasy table I would have just moved my people to another table but our greasy table had MANY more twin siblings! Therefore I just got a lot of napkins and whipped our table down. I was very determined to make this experience turn out good because I was the one who suggested KFC when in fact nobody else wanted it in the first place!?? Me being a man of course I didn't want to be wrong. lol Last but not the least there was a male worker who I can only come to the conclusion and say that he was on a break of some sort and commenced to eating and left his bag of garbage food, cup and all and instead of throwing it away sat it on a table across from the tables where patrons sit to eat? I was truly done and I can only say that if you enjoy the taste of some good chicken and want a good sit down experience. Then don't go to the KFC on Dickerson Rd in Nashville, Tn I am very disappointed in having to post this...

I am telling you, this is the worse restaurant I have ever encountered. I ask for a large order of chicken gizzards and was informed at the window they only had enough for a small order. Once I got them it wasn't even a small order, so I went back in and told the lady that I just want end my money back because that wasn't a small order. She continued to tell me it was, so the I guess he's the manager James is what name he gave me. I asked for my money and he said "I should have told you NO because ww didn't have enough" and I said you should have if that's all you had. He told me in a rude voice " you don't have to ever come back here" and I said, " I won't not at this location" I asked for the store manager and the corporate number and he said to me "to Google it". I guess because corporations are so hard up for help that they will hire anybody. But if you are looking for good customer service you need not go here because they don't have customer...

I don't mind this location, but what gets under my skin so badly is that no matter how clear I speak, I still have to repeat myself, for example

I would like a 4 piece meal original recipe, all legs, mash potatoes, and a lrg Pepsi that's it nothing else.

Seems pretty straightforward, but this is I deal with

Me: I would like a 4 piece meal all legs original recipe, mash potatoes and a lrg Pepsi

Employee: Did you want that original or extra crispy?

Me: I literally just said original.

Employee: What's your side item?

Me: Mash potatoes

Employee: Do you want that with gravy?

Me: Yes

(Like anyone KFC without gravy)

Employees: What's your drink?

Me: (sigh in frustration) a Lrg Pepsi That's it nothing else!!!

Employee: Can I get you anything else?

It's very frustrating 😑 but the...