Faltom Jewelers — Local services in Naugatuck

They do have a wide selection but they aren't like Pires! I bought the Portuguese Alianca ring. The heart has broken off twice. They did replace it the second time at no additional cost but the delicate heart is directly attached rather than using another link. When I called to ask them if this is the standard way the heart is attached nowadays, they told me they were confused by my question. I have another alianca ring that has never broken in 20 years and has an extra link between the heart and the ring. How does a jeweler not understand that? They told me I must be rough with my hands. I'm not. The way the delicate heart is attached is the problem. Now, if that's standard, fine, but not understanding my question is crazy. When this breaks again, and it will, I'll have to go to a different jeweler. So if you're in the market for that Portuguese ring, maybe...

THE WORST EXCUSE FOR A JEWELER I'VE EVER SEEN!!! Came here to put a link in my watch it's a Rolex submariner came up to the guy at the counter handed him my watch and link he installed the link handed me my watch back and said to me "you know that's a fake Rolex right?" (I myself have gone through the whole watch and its 100% authentic Rolex) he continued to say "yeah if I pop off the caseback that's definitely a Chinese movement" I told him "really? Take off the caseback and see for yourself" he said no he doesn't have the tool. Lmao REALLY!?!?!? A SO CALLED JEWELER THAT CANNOT TELL A REAL ROLEX FROM A FAKE!?!?!?!?!? Very very inexperienced staff Don't waste your time or money with this horrible sorry excuse...

Awesome service I bought my daughters earrings here she was very young at the time like 6 months old and he even clamped them in so they don’t get lost or fall out. Well I went back she is now 3 and he took them off for her and we bought news ones and put those ones in for her as well and he had such patience with her because obviously now she is 3 she is moving all over the place and a little scared yah know but he was great and...