If I was more of a gambling man, I’d bet on IDoctor every single time. Their level of skill and expertise when it comes to all of your electronics/phone repair needs is truly impressive and unparalleled. Our phones are a very important tool that we carry around with us at all times and depend on just as much. I’ve entrusted IDoctor with mine twice now, and both of those times I have exited their store extremely satisfied and with a wallet that wasn’t much lighter than when I had first entered. They are able to quickly diagnose any issues that your device is currently having and will then devise a repair/replacement plan that is suitable for both your budget and your personal preferences, needs and wishes. The owner, Jonas, whom personally took care of my defected phone this last time around, is not only extremely knowledgeable and skilled himself, but has also made sure to surround himself with a team of staff members whom are equally qualified in getting the job done for you. From my personal experience, the IDoctor team is very courteous, professional, highly efficient and they genuinely care about taking care of their customers to the best of their abilities. They are upfront and honest about what each job entails, and will not hesitate to let you know if they believe they are unable to repair your device to their professional standards. They’ll even go as far as suggesting alternative options that will add no money to their bottom line, but will be better for you and your current situation. I highly recommend them to any and everyone. Is your device having an issue and you can’t/don’t want to shell out money for a new one? If so, give IDoctor a chance and call them today! My bet is that you will not be...
Read moreI hated my experience with this company. They don't stand begins their product. I WASTED money repairing the screen on my iPhone. Then to make matters worse they convinced me to purchase an additional screen protector that would prevent my actual screen from cracking. After two weeks, not only did the "protector screen" crack but so did my actual screen. When I brought it back to them, the guy smirked at me as he explained to me that the only thing he would do would replace my screen again with another one of their POOR QUALITY screens at FULL CHARGE!!!! Not only was I lied to but I was mocked when I explained what happened the guy said "show me where exactly it says our product GUARANTEES protection" The place is a true disappointment and I would HIGHLY SUGGEST NEVER TAKING YOUR PHONE HERE FOR SERVICE. Poor product and an even worse customer...
Read moreBrought my tablet here on 1/14/2021, it is now 4/4/2021 the store "manager" claims not to be able to give me a refund or my device even though I have my receipt. He even called mall security because I wouldn't let him ignore me and help other people who came in after me. UPDATE TO REPLY TO THE RESPONSE: 1ST I DIDN'T NEED AN APPOINTMENT WHEN I DROPPED MY TABLET OFF..2ND NO ONE HAS BOTHERED TO CONTACT AT ALL IN THE LAST 3 MONTHS ABOUT MY TABLET, I HAVE INITIATED ALL CONTACT CONCERNING MY TABLET..3RD I WAS EXTRA NICE, KIND AND PATIENCE, THE SO CALLED MANAGER WAS ARROGANT AND DISSMISIVE LIKE ME ASKING ABOUT MY TABLET WAS A BOTHER TO HIM. 4TH IT'S FUNNY I HAVE TO WRITE A BAD REVIEW AND FILE A COMPLAINT BEFORE ANYTHING IS...
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