Jim Sawyer Professional Audio Service — Local services in New Brighton

I had inherited a Pioneer sx-780 and a Dual 521 turntable from my grandparents. They appeared to be in mint condition, however they had electrical issues from sitting unused for 20+ years. I called all over the metro and was unable to find any shop who knew how to repair both units, was reasonably priced, or wasn't going to make me wait for half a year before they made the repairs. Jim tackled the task in less than a week and for half the price of the reviews i read on google of other shops. I was thrilled with the whole process and so glad i was lucky enough...

His communications suck. He's out of town for a week at least 3 times since I dropped my amp off. I'm a busy professional doing 4-6 shows a week and need my equipment. I haven't bugged him and he finally texted me saying it was ready but I'd have to wait another week and a half because he's... you guessed it ... out of town. He did quote what I owed him and I about fell over in shock. I don't know what he did because I haven't talked to him yet but whatever it was, I could've bought a new amp. Yes I'm disappointed. No I'll never go back. BAD COMMUNICATION and...

Jim is a gem! He fixed up my vintage Technics receiver in a jiffy and explained everything really well to me. My home stereo is back up and running ! He was quick, affordable, and thorough. He knows his stuff and I recommend him to anyone that needs a problem solver for any type of audio equipment. He works out of his home in New Brighton....