Dvd & Game Exchange — Local services in New Castle

DONT COME HERE. This place sells you things that don’t work. I came with my partner and bought a PS5 controller and a video game for PS2. The controller ended up not connecting we tried everything to get it to work but it never did. Neither did the game, the disc didn't read on the PS2. We went back to return it within the 14 days with the receipt and the store associate even tried connecting the controller to a ps5 they had there and it didn’t work either. The manager still said he finds it “suspicious” that both didn't work and didn't take anything back. Not even an exchange which in the store it says exchanges are accepted within 14 days with a receipt. Both items were in the exact same condition we bought them. This is the worst experience I’ve had with a store. I hope people see this and spend their money somewhere else instead of...

Do not purchase any items from this store. Go to a reputable video game/DVD retailer instead. The return policy is deceiving. All signs posted in the store state that exchanges are accepted for in-store credit for 14 days after purchase. Return restrictions are not listed anywhere in-store or on the receipt, and the cashier does not tell you the restrictions when purchasing an item. Exchanges are only accepted for defective items, which would be fine if this information was made clear at or before the time of purchase. Take your business to a more honest and deserving...

They sell counterfeit cartridges, along with videogames with reprinted boxart (xbox,ps2,gamecube) and third party boxes (found a few of your games in 2nd and charles) at whatever ebay prices. Charging ridiculous prices for consoles with third party controllers and accessories. You can find a better deals outside (If those consoles work).

Just get what you need from ebay, and make sure to check prices before...