Planet Fitness — Local services in New Iberia

Cancelled my membership a year ago but they kept charging me. When I finally got the manager on the phone he told me they'd refund my yearly membership fee but 2 weeks later had to call again. When I did finally get my money back it was 3 weeks afterwards and the wrong amount. I filed a complaint with the FCC and found that Planet fitness is one of the worst companies with customer service. The FCC is investigating the company for the very same issues I'm having. Not cancelling accounts when requested by customers and failing to process refunds to millions of people. I'm hoping they'll add me to their suit! Still waiting for the payments they illegal took over the course...

The staff are what I like most about the services at Planet Fitness, New Iberia location. The manager Kaleb Ratliff fosters and supports a friendly and engaging experience each and every time I step through the doors. The staff greet me, are attentive to my needs and wants for accessories or utilizing the extra amenities that come with my membership. They are always cleaning to ensure sanitary practices within the facility. These individuals deserve recommendation at the highest level for their positive attitude, aid, and diligence in ensuring members are given the best, exercise experience in the state...

I joined Planet Fitness on April 18th. I moved from Lafayette a few years ago… I used to go to PF on Ambassador… how does New Iberia have a nicer gym than Lafayette?! 😂 Absolutely not complaining! Super impressed with the size of this place and all of their equipment. …this place is also super clean.

Side note for anyone thinking about joining a gym. DO IT. Invest in yourself. I have social anxiety… it took me awhile to say F it and just jump in. You can do it too.🤜🏼🤛🏼 Also, treat yourself and upgrade to the black card. Their massage chairs and hydro massage beds after a workout are...