Delgado Community College — Local services in New Orleans

Coming from a community college in another large city, Delgado's admission process is so disconjointed and discentralized.

When you try to figure out what certain things mean or how do you sign up for an email, the staff just don't know. You might get a hyperlink to an FAQ on how to sign up for email, and even that doesn't work. And that ranges from counselor's to front desk personnel.

(here's the secret: you have to wait for someone or some department that processes new people to be able to to use the FAQ and sign up for an email. only then can you actually use the FAQ guide. who does this part? who knows. but it can take weeks.)

You can sign their online Title IV verification for financial aid. It doesn't really matter. You have to do it in person. Only the financial aid counselors can really do it. I waited weeks before I finally went in person to see a counselor who fixed it.

I know someone who waited two months. I told them how they can get the verification so the DCC system stops saying you can't get financial aid until your Title IV signed.

(go to a counselor who says "yea we got people that do that everyday", "nah man, it's been pending for months", "don't worry they'll check it today. the online system works just fine", and it magically gets approved that day only because you decided to make a big fuss about it. the counselor originally tried to get me not to do an appointment because he said the online system works fine)

I am going on my second semester and I'm already running into verification issues a second time when it comes to financial aid or being in classes.

The last time they dropped my from my courses which created a big problem when using financial aid. They "couldn't confirm my identity" after taking a photo copy of my license. I had to go through all my financial aid stuff again. And you know how they "confirm my identity"?

By taking a photo copy of my license... Didn't you do that a few weeks ago already?!

A few weeks later, they have some separate system that says I need to verify my identity again while I'm trying to get aid for my second semester and get classes ready.

Are you serious?

Now I have to use a separate website I never seen before and also get a paper signed.

Did my identity status become terrorist level or something? I'm sure they are going to resolve it again by... taking another photo of my license.

If they did all this the first time and I only had to do it one time then there would be no problem. But maybe I'll need a background check by police for my fourth identity confirmation or something.

The only reason to come here is because it is the cheapest in the city. It's crazy because this "cheap" college is twice as expensive as the other community college I used to go to in a MUCH BIGGER city.

AND DAMN DO THEY HIT YOU UP WITH FEES EACH SEMESTER.

Classes themselves are fine and the cafeteria is pretty good to, but they really don't care to make it easy for new students coming in.

EDIT:

Well, I they needed my ID again. My classes got dropped for a second semester in a row because their system doesn't identify my as paying for my classes a month in advance with tuition assistance.

This freaking college. With all the time I spend fixing issues here it might be worth paying twice the amount to go somewhere else.

MORE EDITS:

This college still can't keep track of anything and asks me for paperwork I submitted a year ago. Their school records...

Hands-down definitely the best two-year college I’ve ever been to. The music curriculum is my favorite! You got a check out Mr. Nicotera’s Audio engineering classes with a concentration in music. Also, be sure to sign up for Ms. McDermott’s piano Class she’s the best and she dresses to the tea all the time! She was actually one of my only instructors that came to my graduation and I will forever be grateful for her because she was definitely one of my favorite instructors. I truly enjoyed Mr. Jesse Boyd’s Guitar lessons, it truly helped me through the pandemic because Everyone was quarantined and I was able to have private lessons from one of the best upright bass musician in Jazz! Be sure to sign up for his Jazz Appreciation class! You will thank me later! Most Importantly and well Appreciated, I can not forget our Cutting Edge Music Business coordinator and Music Business Instructor Mr. Eric Cager! I am so grateful for his class because it definitely helped me during the beginning of my business! I was able to learn and utilize what I learned in my business! God bless you all and I will never forget how kind each and everyone of you were to me! I’m definitely a sucker for electives and I couldn’t have have made it across the stage in 2022 without all of you. Love ❤️...

This place offers affordable classes, some of which are hard to come by with any other local establishment. They also offer a good selection of online or web classes, which helps. This is about all the good from here.

The administrative staff are mostly terrible. By and large they do no seem to care at all about student problems unless they personally know the student. Getting a phone answered, and answered by the correct person takes an act of congress. Going to the administration building to fix your problem is a matter of being issued an automated ticket, going to the wrong line because the ticket prompt was not specific, having to get another ticket, waiting and repeating for several hours until you figure out the algorithm. This process is terrible, to the point I knew exactly who I needed to talk to as I was directed to this person BY NAME from a DEAN of another section and denied direct access without the ticket from the machine.

The Allied Health department and building have been, despite all other shortcomings of DCC, awesome and do a great job for what...