Pioneer 360 — Local services in New Philadelphia

This place is ridiculous. I had my MacBook worked on here. The screen was damaged. When I got it back after they had worked on it for a month or more and several hundred dollars, it worked for about a month then died completely. I get that it was a difficult fix, but they should have just admitted they couldn't fix it. A few months later, I asked for a quote to pull the data off my now dead computer and put it on an external hard drive, and it was going to be over 500 dollars. For a data transfer. This place will take your money and if it isn't fixed at that point, they will take more...

We submitted a request for service to set-up a new company laptop onsite in Uhrichsville. Pioneer 360 was transparent with timing and cost that helped set accurate expectations from initial request to final delivery. The team onsite was professional, attentive, and friendly. Would highly recommend Pioneer 360's...

They charge customers to fix their mistakes and shortcomings. They must need income b/c management could not admit to their mistakes and felt it was necessary to charge the customer...