Aaron's Rent To Own — Local services in New Port Richey

WARNING!!! NEVER NEVER EVER RENT FURNITURE FROM AARON'S!!!!! We called them on Monday to come and pick up our couches we have rented from them for 4 months. Throughout the week, they oh hummed about coming to get them. When they finally show up today they refused to take them because there was "normal wear" on one seat. The guy that came explained that my particular couch set tends to do this all the time but it isn't covered on the warranty. So, he called his manager and described the "normal wear" and explained (and i quote) "smaller than a dollar bill and not that bad". The manager then asked to speak with me. The manager explained that because of the "damage", we would have to pay to repair the couch or continue making payments and that they would NOT be picking up the couches. I flipped!! When I signed the contract the manager CARL, assured me that this would not be the case and no penalty or problems would prevent a return. WHAT A G**DAMN LAIR!!! At this point I just want to load the stupid things on my truck and take it back myself. Anyone else have this problem??? Believe me, I will be posting this on YELP, BBB, and any other...

My husband and I have been using Aaron’s for almost 10 years at the NPR location. Grant is AMAZING and although Maggie is now in Dade City, she was equally as AMAZING. Yes you may pay more with the rent to own but if you are doing a 2 year, your covered for anything that goes wrong in that 2 years time making this a great value and after that two years you can get the Aaron’s club for under $11 a month and get the same coverage for an additional year. This location does not have as much merchandise as the old Palm Harbor location and that’s where this location is lacking and needs to step up the game a little, but staff makes up for that with friendly family like personalities. You walk in and it feels like “Cheers” where everyone knows your name and your treated like Family. If you visit this location speak with GRANT and you will not regret it but schedule a time around his schedule because he is a busy guy for a...

Got a bed, tv and ps4 from them. They helped load the tv into my truck with my boyfriend and I heard a crack and said what was that. We get it home and the screen was cracked. It got so bad it melted and almost cause a fire. Now I want to have them pick up their items and they are saying that I have to pay for the tv because it was my responsibility when it was in the truck. Thing is, is that it wasn't in the truck yet. We were still in the parking lot and they were loading it into the truck when it cracked. Won't ever do business...