O'Reilly Auto Parts — Local services in New Ulm

5 stars honestly isn’t enough. These guys truly went above and beyond for me. I was headed into a long drive home when my battery light came on, and this is the only place i could safely end up at, and let me say, if this happened, i’m glad to say this is where i ended up. The team here immediately jumped in and did everything they could to make sure I was safe, taken care of, and had a plan to get to a safe destination. Chase and Paul charged my battery for free, walked me through what was going on, and were incredibly kind through the whole process. I even overheard it was Chase’s day off and he still offered to fix my alternator if needed. Thanks to them, I made it safely back to my destination. Can’t thank these guys enough for...

Store staff friendly, but cannot seem to get orders in for things not in stock. Tried to order some simple bearing and races over 6 weeks ago, was told would be in in a few days. Multiple trips and calls to the store over the next several weeks yielded nothing. On a final call today, person claimed they couldn't even find a record of the order and refused to give me a part number so I could try elsewhere. Lesson learned, will never again stray from NAPA just because they happen to be closed when I need something. ...

These guys saved us. We had a brake pad go out at 3pm on a Saturday, on a vehicle we were supposed to be driving on a cross country trip the next day. They had a guy stop by our house to diagnose the issue at no charge (since all we heard at the time was an awful screeching and couldn’t figure out the source), then had the part ready for me to pick up later that evening so we could attend to the situation....