7-Eleven — Local services in New York

I've been coming here for several years as it's the closest 7/11 to my house. The experiences I've had in this particular store location weren't great. It was always sub-par and not terrible enough to complain... until today. The previous staff was bad but this one is even worse. The last time I visited, the store was blasting punjabi music.

I go in at nearly 4 am and ask how much a big gulp was. I go to get it and fill it with coke and ice to the top. Reason I did this was because I wanted to see the carbonation. This is completely my fault and I understand that. I dump it out then grab some food and drinks and go to the counter. Clerk tells me he saw me dump it out then wants to charge me for it. I try to explain to him WHY I did that and it was truly an accident. He wasn't having it and was very rude. I asked him if I can at least get the big gulp then since I'm being charged for it. He wants to charge me a "refill fee" that's almost the same price as the big gulp. I just pay for the big gulp and leave. Only reason I paid was to not get banned from the store.

I understand that it's probably policy but if it was an actual mistake, then at least give me a warning. Employees are allowed to use discretion but this penny pincher thinks I'm trying to scam him for $2.28. What is malicious about me filling a drink and dumping it out? And why tf would I pay a $1.99 refill fee in addition to the drink that...

With all do respect I have to be honest the late night shift is not professional they look they don't want to be there to help customers. The morning shift or afternoon shift very professional and polite. When a person comes late from work my experience a couple times it happened the employees attitude is can't do it ..I don't have the time to bother with you. They are rude and give an impression don't want to work there. I understand it's late but it only leads a person to go elsewhere then to a 7 Eleven Store. It's a different atmosphere in morning through afternoon whenever I walk in. The midnight shift should close because the customer service is not worth entering the 7 Eleven at...

I went here yesterday night to load my cash app card so I can book a hotel. I went there around 11 p.m. loaded my card left turns out the rates went up I went back to load $20 more and the cashier told me he can’t the cut off time for loading money on cash app is 10:30 p.m. I got my receipt showing I deposit money at 11:05 p.m. on to my cashapp at that same exact 7/11 now I missed my booking and I have no place to sleep for the night all because he denied to add the $20 to my cashapp when there is no 10:30 p.m. cut off time because if there was the cashier I seen at 11:05 p.m. would of told me he can’t add my funds the first time. I’m beyond frustrated because now I don’t even know...