PT of The City Physical Therapy — Local services in New York

Found this establishment via Zoc Doc and based on the reviews, decided to give them a try. For the record, the Dr listed isn’t the current doctor but the one I saw is beyond amazing.

The office is a narrow space right off Hilside near Advantage Care Physicians or the old HIP building for my old school Queens folks. I counted about 6 massage tables/ privacy screened areas. There is one doctor overseeing the practice and about 4 other assistant and one intern from LIU Brooklyn campus. The space is clean and I’m low key obsess with whatever lotion/ bio freeze they use. It smells like Eucalyptus and Lavender and immediately makes you want to nap.

Sam the receptionist is super courteous and all about making things go seamless for the patient. Even calls to ask about your visit.

My first visit to was in a Monday at 11 and when I arrived the office was quite booked. However, patients were moving in and out at a great speed. Between filing our forms and waiting to see the Dr I’d say the processing time was about 20 mins.

Dr. Viren Bhagat introduced himself and gathered some history about the pain placement and immediately got me on the massage bed.

I was diagnosed with TMJ a condition where the temporomandibular joint or TMJ acts like a sliding hinge, connecting your jawbone to your skull. Dysfunction can lead to pain and discomfort of jaw difficulty chewing, and clicking and locking of the jaw joint, severe headaches, facial pain and twitching. He could detect right away where the trigger points or knots were. He worked the right side of my face where the muscle connects and I was close to tears, not because of him- that’s just the way the pain shows up. Bit by bit he’d address different spots checking in with me often to see if I was okay or if he needed to decrease the pressure.

On several occasions he expressed concerns about triggering the pain and the fact that it could make me dizzy and he was hyper aware that I’d be driving home. He eventually made his way into my super tense right jaw and worked out those knots as well. I could feel some of them begin to painfully diminish.

After about an hr of working the different areas, he applied a heating pad to my face for 15 mins. It was so soothing I fell asleep.

As I write this, I just wrapped another session and today I was in far less pain because of the work he did. For a co-pay of $20 and what he’s been able to accomplish in just two visits, I wish I had been seeing him a long time ago. My insurance Emblem- GHI is accepted and gives me another 8 paid visits with them and then after that I get another 10 at no cost. I will be there twice a week.

It is my pleasure to leave them a review knowing that their care will greatly improve someone else’s...

PT of the City Physical Therapy, Hillside Avenue, Jamaica, New York is the ideal place for effective recovery. After I have tried several other places, PT of the City excels. They have the best doctor in the person of Dr. Eloisa Torio. She is very talented and is the best in the game. Her assistants, Alex, Mayham and Nethu and others are very dependable. But Natalie at the front desk has left an indelible impression on me. She knows what she is doing. She is very friendly and caring. She is the epitome of excellence when it comes to customer satisfaction and customer care. When you hit the door she hits you with beautiful smile come in smile. She is a very valuable asset to this organization. She should be promoted to chief training Officer for the organization across the state, country and globally if PT has that foot print. If you wants to lead the pack and be ahead of your competitors and win valuable lasting customers and market shares, Natalie will definitely assist to make that happen in a very...

I’ve only been going for about a month and a half now, but the experience so far has been extraordinary.

The front desk is always attentive and understanding with appointments, and staff here will make sure that you are taken care of. Dr. Eloisa and the rest of the staff (shoutout Mariham, always there and always helping out the MOST!) make sure to properly diagnose (if needed) and outline all the best steps you can take, and make sure you follow through. They are extremely knowledgeable, and make sure you know exactly what exercises you need to do. There’s a ton of laughter around at all times, they have amazing relationships with their patients, and I see myself coming here for as long as I need!

Can’t recommend this location of PT of the City any more! Wonderful, kind staff. Even...