Brand's Wine & Liquor — Local services in New York

This is a tough review, because I've been coming to this store since I was a child (I would stop by just to say hello to the former owner.) As the bartender/manager of a local bar, I would occasionally order stock from this store if we ran out of product, and I have been a loyal customer for over 30 years, because they always have the product's I want, the prices are fair, and the service friendly and professional... Until recently. A Couple of weeks ago, I went in for a new product, and I said... "excuse me!" to a guy I'd never seen before who was behind the counter, I wanted to ask him the price of a bottle of cognac He responded..." DON'T SAY ANYTHING TO ME, ASK HER!" (pointing to a cashier) Then he bolts from behind the counter. I was livid😡!Turns out he was the new owner. There goes the neighborhood!😔 Such a shame.. So... If you don't care about how you/your fellow customers are treated by the owner, this...

I always buy at this place. But today I had I really bad experience. I bought a bottle of svedka and one prosecco. Once I step out side the bag opened and I broke the svedka bottle. I got Back and explained to one coworker ( male) which told me to strand with thisAdisn woman. She was so mean , told that was my problem not hers that the bother got broke screaming. After 20 minutes the other coworker came and called the owner explaining what happened. Tight right away he gave me a discount for another bottle. That means he really cares about the client at the store. Not like the another one who has no education at all to work...

I bought two bottles here. A bottle of rose wine and a small bottle of Hennessy. The cashier rung me up with three items at $67. I asked him what the third item was for so he removed one item, knocking it down to $47. Then I noticed a blackberry something for 19.99 being the second item, which again I had a rose wine and asked him to remove that and scan my wine again which then changed my total to $27. Total rip off. First and...