Chloe's Nail Salon — Local services in New York

I will start off by saying that I have been going to Chloe’s periodically off and on since the nail establishment opened, roughly seven to eight years ago. The business first started out with Frank , Mindy and Nina. They are not the best in doing nails but if you need a manicure or a petticure really quick that does not require anything fancy you go there because it is convenient. Over the years they improved on their skills the best nail tech their is Nina. Nina does great with SNS . I mostly see Nina and if I am doing a regular manicure I go to Frank. I have only been to Mindy twice. Today, Mindy was extremely unprofessional. I tried out Mindy today for the second time because it was Nina’s day off. Mindy was extremely unpleasant. She cut my right index finger with the drilling machine after I specifically told her that it was hurting and not to drill so much. Then, she stated, that she saw my daughter come to her Nail salon 2 years ago with a little boy. Keep in mind my daughter is 11 two years ago she would have been 9. My daughter does not go anywhere with out an adult present or in the vicinity. Next, she stated that I do not like purple why do I not like purple? Which I have no issues with the color purple all of the colors that are put on my nails are chosen by me! Afterwards she articulated that I only get French manicures since I have been coming there what is the change now? Which was an inaccurate statement because I get a variety of colors when I go to the nail salon. It seem as though Mindy was deliberately probing and making false claims and statements. What annoyed me the most was that she cut my finger, and blood came out. I do not know how many people she utilized that drill on and that was so disgusting to me. Then she starts drilling my cuticles, in which your cuticles grow your nails and I asked her not to pick or drill my cuticles because I do not like it.She did not listen. At this point I was annoyed. The total of my bill was $52. I spoke to Frank and gave $42 because at this point I was disappointed in her service. It has been over seven years and she is still doing nails like an amateur. So honestly people this is no place fancy nor do they have skills. They are very basic. Nina is the best for SNS that is about it. If you want a gel manicure real quick go ahead but it is mediocre. To end on a positive note Susan who did my toes was nice, so I tipped her. This place is a bust! Find a better place to spend your money!

Correct...

I visited this salon a several times because it is local and convenient but I will no longer do business with them for a number of reasons. I experienced over an hour wait time after my scheduled appointment time. Even though the nail technicians repeatedly asked me do I have an appointment and what service am I getting done, they attempted to take patrons scheduled after me before me to which I had to remind them that I was next. That’s is not an uncommon problem but when I mentioned I was next the nail technician shouted at me that I should have told her that I had an appointment. I shouted back and was met with a different and nicer nail technician that offered to service me and apologized. I accepted the offer and paid for the service but decided I would not return. Context here because I tip for me and my daughter about $10 for pedicure and another $10 for nails each so that $40 extra so I’m spending $170 every two weeks for 2 months at this point because nail technicians work hard and deserve even more than what I can afford - not that I’m expecting to be treated better but I certainly don’t expect to treated poorly. Of course I returned solely out of convenience to get my daughter’s SNS and gel pedicure for a last minute event. I did not get my nails done but noticed I was met with politeness. As I waited for my daughter to finish, I got a good look around and noticed how dirty the place was but I figured it’s the end of the day so that could be expected. The same tech that shouted at me during my last appointment politely asked me do I want to make an appointment for myself. I figured I’d give her another chance and confirmed an appointment for the next day. I arrived to my appointment the next day early and again was repeatedly asked do I have an appointment and what am I getting done. I waited 30 minutes passed my schedule appointment and about 45 minutes after I arrived. The nail salon was just as dirty around noon. Again I found myself to be in the same situation where the nail technicians were putting another patron scheduled later ahead of me. Once again I mentioned I am next and met with the same shouts from the same technician. Then I realized why am I tolerating poor service, hostile staff and unsanitary conditions so I left and will not be returning. I work hard and want to go to a salon where I can relax. This isn’t the...

I have used this buisness in the past and so have my family members. My daughter 1st told me about how unsanitary and unprofessional they are. They do'nt sanitize their equipments. My sons have gone here also for pedicures, i have since discouraged them not to return to this establishment. I live in the area and see the owner drive her vehicle with her employees packed like sardines into a marjority African American neighbor. Doubt they're trained The clientel that supports them are mainly African Americans. You can see them racing to their cars at nights with the money they make from the same African Americans who supports them. They are in no way friendly to the people who supports them nor yhe residents living in yhe neighbourhood. My prople needs to wise up. Save your monies to educate your children like the Asians do. They like you in the day but at nights they run from you. Back to their neighbourhood with the money you spend in their business. Doubt they like African Americans they should open their establishment im their neighbour Neither the wife nor husband are friendly. And the employee adapt the same mannerism. Go else to spend...