DII Deals & Discounts — Local services in New York

Yesterday, we bought a furniture protector from D2 in Staten Island, on Forest Avenue. We got instructions for our chair, but they gave us the wrong instructions for choosing the right protector. So, I asked the salesperson if we could return it if it didn’t fit and exchange it for a larger one. He said yes, that option is available.

That evening, we bought the item, but the next day, when I went back to exchange it for a bigger size, they refused. They told me they don’t do exchanges, even though the salesperson had said otherwise when we bought it.

I feel like this is a short-term trick, but it’s not a good business practice in the long run. Because of this, I won’t shop there again. I’m sharing my experience so others can be careful when buying things like furniture protectors, pillows, or similar items from D2 on Forest Avenue, Staten Island. Make sure you check the size and confirm their return policy because they might give misleading information. I don’t know about other D2 stores, but this one had poor...

an amazing red shirted floor/cashier employee named Amanda, was Sooo completely helpful ot was amazing. I needed a last min baking suit. Although I know I'm way too +sized to delude myself into thinking anything behind 2-3× ( which personally i believe these sizes in this store are real equivalent to xl-2×) would fit me in this store. then this curly haired gal walked over n I asked of there was anything xxl left? she said no sorry we'll be getting a onother stock in soon. I thought that'd be it, but to my delight she started looking n found some pieces for me that could maybe fit.. she was nice .. considerate.. didn't snicker or anything rude! nothing but smiles n encouragement♡ I'll b going bk soon n definetly ..hope too see her again Amanda...

Extremely rude staff. There aren't any cameras, so they can get away with whatever. I was supposed to get $10.24 change after paying with a $20 bill for items that totaled $9.76, but instead only got $0.24. When I asked for my $10.24, the cashier, Jenette, said that I only paid with a $10 bill. Instead of giving me my money back, she gave me a look, laughed at my face and told me that I made the mistake, and to stop and go about my day. I didn't get my money back until the manager came. Neither the cashier nor the manager apologized to me afterwards. First and last visit, never...