Labcorp — Local services in New York

First of all, I rarely ever post to put a business on blast if you look at my other reviews. This morning was very different, I felt discriminated against while being serviced.

The phlebotomist who took my blood was an older Caucasian woman in her 50s I’m guessing. I’m an Indian male in my 30s and a Registered Nurse.

I sat in the wrong chair (my apologies), she came in, in a rude raised voice “you need to move from that chair, that’s not where you sit” I got up and went to the correct chair. She had allergies (best case scenario) and was wiping her nose constantly. No mask in sight, and the beauty of it all… no hand hygiene before, during or after my blood draw. I honestly don’t care what she does after… but before and during is my concern. To the actual service- my hands were down, she grabs my hands puts it on the arm rest very rudely, then does the regular routine. The routine itself, like a I said, RN in the building here… sticks the needle I guessing 2 inches into my AC region searching for the vein wiggling around the needle. Mind you, after all of this, not a single word from her. She finally managed to get the 4 vials of blood from me. All of the vials were placed in her pocket where… drum roll… had her napkins she was wiping her nose with. After the blood was collected, she left me, went over to the table did her labeling and mind you not a single word from her. She rudely came over and said to take off the gauze and placed a bandage over the venipuncture site but the bandage was complete off from the puncture, I had to adjust it to cover it. Then she said “you can go”. I left without saying even a simple thank you… cold as you treated me.

If you’ve made it this far into my review, thank you. I am writing this review because the community that is served by this location is mainly minorities and I can’t even begin to imagine the discrimination they must have and will endure at the hands of this employee. I’m hoping management for this location sees this and address this individual otherwise, people will suffer at the hands of...

Ok I had to wait a year to write my review. I was scared and pregnant so I waited. I called lob corp corporate..only to never get in contact with someone in regards to THE issue I had there. I went into lab corp, extremely sick from early pregnancy. So I had to do blood work constantly. I was about 6-8 weeks pregnant. I was called in to do my blood work, the lady who was to draw my blood I guess realized I was pregnant. I’m not sure if the labs ordered gave it away or if because I was vomiting that she realized I was pregnant. She’s asking me all sorts of personal questions, but then she ask to see a sonogram. Ok, no biggie I’m thinking…I show her the sonogram picture I snapped on my phone. She then ask if I have a real one…like a printed one from the doctors office. I was taken back…but I said yes it should be In my car. Mind you it was extremely busy this morning. She tells me she’ll pay me for the sonogram pic, I should wait for her outside. I went outside and drove off immediately. I was scared! …but it gets better. In the midst of me being sick, a hospital visit…I see this private number kept calling me. I thought to myself, there’s no way this lady is calling me, this has got to be someone else. So I pick up, I hear a voice that resembled hers, I immediately hung up. She calls back in a regular number and leaves me a voicemail confirming it was her, and she still wanted to purchase the sonogram pics. The whole rest of my pregnancy, I was checking out my house window before exiting, looking up the block to make sure I don’t see any unfamiliar cars…scared! I saved the voicemails thinking I’d eventually speak to someone from corporate. But never did. Idk if that lady still works there or not I hope and pray she doesn’t because something was def...

Only giving 3 stars for Merlinda, the angel who works there and actually listens to patients. Otherwise I would've given 0 stars if I could. I visited on Saturday 3/15 and after an hour and a half wait (with an appt), I told the phlebotomist that my hands had the best veins. No one ever gets me in my arms. She responded "don't ever tell a health professional to stick you in your hands. The blood is compromised." And tried to stick me in my ELBOW?! (because she couldn't find veins in my arm, like I told her). Once she couldn't find a vein, she sent in another woman who still wouldn't listen about my hands. She tried to stick me in my hand ultimately (I use the word "tried" very loosely) and still didn't get it. They sent me home. I came back on 3/17, saw Merlinda, who stuck me in my hand as requested and got the blood in one stick. Train your staff. Give Merlinda a raise....